Security Operator (Part-Time)

Rocket Mortgage

Job Location:

Cleveland, TN - USA

Monthly Salary: $ 20 - 36

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

As the Security Operator you will gather information and act on any potential threats to Family of Companies personnel physical assets image reputation or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas.

About the role

Gather information from multiple open-source locations including various media outlets government agencies and subscription services
Create review and edit various incident management reports to be disseminated to leadership
Calmly and effectively handle high-stress situations such as crisis management incidents and emergency communications
Collaborate with Contracted Security and law enforcement partners by assisting with run sheets badges radios briefings and their initial investigations (such as surveillance findings) manage dispatch console and dispatch accordingly using proper radio etiquette
Manage multiple email boxes compose emails and properly categorize emails
Complete thorough camera surveillance investigations
Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties
Handle document and route escalated calls/surveillance requests/concerns to leadership
Familiarity with FOCs 180 assets and monitor these assets via access control programs including any events that may impact these assets
Assistance with commercial and residential tenant requests such as building/parking/access control concerns
Complete open-source background investigations including social media deep dives

About you

Minimum Qualifications

Availability to work 24/7 including weekends and holidays
2 years of experience in security law enforcement military or related experience
Experience operating video surveillance systems
Proficiency in multi-tasking multiple programs simultaneously
Basic de-escalation skills to provide high-level client service

Preferred Qualifications

4 years of experience in security law enforcement military or related experience
Experience dispatching security and law enforcement entities

Whatyoullget

Our team members fuel our strategyinnovationand growth so we ensure the health and well-being of not just you but your family too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:Wevegot your back. Check out our full list ofBenefits and Perks.

Aboutus

Rock Securityoffers 24/7 safety and security services and training to Rock Family of Companies team memberstenantsand visitors.Wereproud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who livesworksand visits DetroitClevelandand our other home cities.

This job description is an outline of the primary responsibilities of this position and may bemodifiedat the discretion of thecompany at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationstoqualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team at.

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $20.98-$36.13. The position may also be eligible for an annual bonus incentives and other employment-related benefits including but not limited to medical dental and vision benefits 401K retirement plan and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the companys current good faith estimate at the time of posting. Compensation and benefits are subject to modification from time to time as the Company in its sole and exclusive discretion deems appropriate. The Company may determine during its future reviews of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

About the role

Gather information from multiple open-source locations including various media outlets government agencies and subscription services
Create review and edit various incident management reports to be disseminated to leadership
Calmly and effectively handle high-stress situations such as crisis management incidents and emergency communications
Collaborate with Contracted Security and law enforcement partners by assisting with run sheets badges radios briefings and their initial investigations (such as surveillance findings) manage dispatch console and dispatch accordingly using proper radio etiquette
Manage multiple email boxes compose emails and properly categorize emails
Complete thorough camera surveillance investigations
Operate analytical and camera surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties
Handle document and route escalated calls/surveillance requests/concerns to leadership
Familiarity with FOCs 180 assets and monitor these assets via access control programs including any events that may impact these assets
Assistance with commercial and residential tenant requests such as building/parking/access control concerns
Complete open-source background investigations including social media deep dives

About you

Minimum Qualifications

Availability to work 24/7 including weekends and holidays
2 years of experience in security law enforcement military or related experience
Experience operating video surveillance systems
Proficiency in multi-tasking multiple programs simultaneously
Basic de-escalation skills to provide high-level client service

Preferred Qualifications