National Director, Property Management

Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 110000 single family rental homes under management. We are a team of more than 1700 associates who come from all walks of life. We call different communities home but our shared values bind us together. Invitation Homes is a place where possibility lives.

The National Director Property Management is a strategic operational leader responsible for providing management direction and guidance to ensure that the companys property management functions are executed consistently and effectively across all assets. This role includes participating in new initiatives to enhance process efficiency and resident experience supporting daily operational questions from field teams and ensuring reporting and performance metrics are developed monitored and maintained. The overall objective of the role is to deliver national support to both field and corporate associates by ensuring business processes are welldesigned effectively implemented and sustainably supported across the portfolio. We are looking for a handson leader who champions a culture of accountability operational excellence and results ensuring every team member is equipped and empowered to deliver exceptional outcomes.

What Youll Do

• Provide national leadership for all property management operations ensuring consistency high performance and alignment with company standards across the entire portfolio.
• Build strong relationships with field teams and market leadership to ensure alignment open communication and consistent execution of operational priorities.
• Oversees the day-to-day operations of centralized support teams with the primary focus of serving a multi-faceted customer base that includes market teams (directly) and residents (indirectly)
• Lead the development documentation and rollout of standardized business processes that drive operational consistency and long-term scalability.
• Provide clear routine feedback to stakeholders on operational performance and process improvement opportunities.
• Drive cross-functional initiatives in partnership with Leasing Accounting Finance Legal Technology HR and other departments to support enterprise-level priorities.
• Analyzes and evaluates the financial impact of ongoing and proposed strategic initiatives. Monitors industry trends and evaluates the potential impact on the departments financial performance

Who Were Looking For

• Bachelors degree in management or related field
• Five or more years of experience in property management and leading cross-functional teams.
• Ability to travel to Markets as needed on a regular basis
• Demonstrated ability to analyze processes solve problems make sound decisions and manage time and priorities in a dynamic environment.
• Exceptional communication skills with the ability to build strong partnerships influence across teams and collaborate effectively with a diverse workforce.
• Strong customer service and interpersonal capabilities including the ability to present to large groups and support highquality interactions with residents and internal teams.
• Proficiency with key operational platforms including Yardi (or similar) Salesforce and Microsoft Office (Excel Word PowerPoint Outlook).
• Ability to maintain confidentiality.
• Ability to use general office equipment such as telephone printer and copier.

Why Invitation Homes

We stand for flexibility opportunity and a home that people can make their own. Its as true for our associates as it is for our residents. Just like we help our residents live freer we liberate our associates careers too. Our associates know that at Invitation Homes goals matter potential is unlocked and careers thrive. Invitation Homes isnt just a workplace it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates
• Generous paid time off plans including vacation accrual sick time volunteer time and standard and floating holidays
• 401k with matching company contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women Asian Alliance Valor Black Collective Juntos Gen Next and Open Invitation.

Invitation Homes truly is where possibility lives pour a new foundation here!

Salary Range

Compensation and Benefits

To attract and retain top talent were pleased to offer competitive compensation and benefits including:

• Annual bonus program

• Health dental vision and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual sick time standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other factor protected by applicable federal state or local law. If you have a disability or special need that requires accommodation please contact us at .

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.