Lead Nurse Navigator

Washington DC On-Site $102500 - $112500 Washington Post Top Workplace

Lead with purpose and help transform how care is delivered. Community of Hope is seeking a Lead Nurse Navigator to guide a team delivering high-quality patient-centered care coordination for individuals with complex health and social needs.

Youll play a key role in improving outcomes reducing hospitalizations and helping patients navigate the healthcare system with confidence. This is a full-time position located at our Marie Reed Health Center in NW DC.

Our Approach and Values:

We care for families by providing direct services with a focus on prevention healing and wellness.

We improve lives by building on families strengths honoring their choices and taking a whole-family multi-generational approach.

We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.

We embrace the diversity of our community welcome all voices and perspectives and treat everyone with respect compassion and integrity.

We strive for excellence in all that we do implement evidence-based practices measure our outcomes and use this knowledge to continuously strengthen our work.

What Youll Do:

• Develops the clinical elements of an individual care plan including a full biopsychosocial assessment of patient needs in consultation with other health team members.
• Ensures that care plans are in agreement with provider orders and COH standards of care for chronic diseases.
• Monitors the patients health status and documents progress toward the goals contained in the person-centered plan of care including amending the plan of care as needed.
• Implements the person-centered plan of care through appropriate linkages referrals and coordination with needed services and supports.
• Works with health care team members within and outside of COH including caregivers to ensure continuity of care and reduce fragmentation duplications and gaps in treatment.
• Facilitates patient empowerment and quality of life by promoting educated independent patient choice on all aspects of care.
• Provides education to patients and caregivers to allow them to better understand health condition medications and self-care skills.
• Counsels patients on the appropriate utilization of health services in order to avoid unnecessary utilization of emergency rooms and hospitals.
• Evaluates the quality of care in care-management panel through a clinical and value lens by assessing appropriate levels of care and support services for own patient panel and panels of all Nurse Navigators.
• Schedules work load for maximum efficiency. Manages panel of approximately 150 patients in conjunction with other team members.

Must-Haves:

• Bachelor of science degree in nursing required.
• A current unencumbered DC Registered Nurse license with current CPR certification required.
• BLS Certification required.
• Knowledge of primary care and health maintenance required.
• Ability to work with computers and electronic health records required.
• Strong verbal and written communication skills required.
• Strong organizational skills with an ability to multitask required.
• Demonstrated cultural competence in communicating with low-income populations required.
• Demonstrated ability to function effectively in a team required.
• Ability to travel between COH sites or relocate to a different COH site on a full or part-time basis required.
• Ability to work Saturdays and evenings required.
• Proof of required vaccinations is required. This includes but may not be limited to Flu. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason subject to applicable law.

Nice-to-Haves:

• 1-2 years of supervisory experience preferred.
• Experience with educating patients with chronic health conditions preferred.
• Bilingual in Spanish Amharic or French preferred.

Why Youll Love Working Here!

At COH we prioritize the following well-being and work-life balance-centered benefits:

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises up to 5% of your annual pay
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding
• Medical dental vision life & disability insurance 403(b) retirement
• Leadership development internal promotions and career growth opportunities
• A culture grounded in equity compassion and well-being

About Us:

Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful.

With the help of our amazing staff we have successfully provided:

• 50000 medical visits
• 6300 dental visits
• 17000 emotional wellness visits
• 1384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email:

Phone:

Community of Hope is an equal opportunity employer.