HSS is the world leader in musculoskeletal health. Ranked #1 in orthopedics by U.S. News & World Report for 16 consecutive years HSS is defined by its commitment to clinical excellence innovation and its people. As the Talent function grows in ambition and sophistication learning sits at the heart of how we build capability develop leaders and prepare the organization for its next chapter. This role is central to making that happen.

Reporting to the Vice President of Talent the Director of Learning & Systems is a senior individual contributor role that combines deep expertise in program design and delivery with strong technical proficiency in the Workday Learning module. This is not a traditional L&D role it demands someone who can operate at the strategic level design and deliver high-impact learning experiences and own the systems and infrastructure that make learning accessible and measurable at scale.

You will be both an architect and a builder defining what great learning looks like at HSS and ensuring the systems platforms and processes are in place to deliver it. This is a role with genuine breadth visibility and the opportunity to leave a lasting mark on how HSS develops its people.

Beyond the required skills we are looking for someone who brings a specific set of qualities:

• A natural builder: energized by creating things that didnt exist before and making them excellent.
• Equally comfortable in strategy and execution: moves fluently between the big picture and the detail.
• Technically confident: owns Workday Learning with depth and brings a genuine systems mindset.
• A compelling communicator: can inspire a room and write a clear purposeful brief with equal ease.
• Collaborative and service-oriented: builds strong relationships and works through others to get things done.
• Data-informed: uses insight to evaluate whats working and makes evidence-based decisions.
• Deeply accountable: owns outcomes not just tasks and holds their work to a high bar.
• AI-minded: embraces AI tools to accelerate content creation personalization and program delivery.

Learning Strategy & Program Design

• Partner with the VP of Talent to develop and execute a comprehensive learning strategy aligned to the organizations capability framework and business priorities.
• Design and deliver high-impact learning programs for clinical and non-clinical audiences with a primary focus on soft skills leadership capability and professional development.
• Design methodologies and tools to assess enterprise-wide training needs translating findings into an actionable learning agenda.
• Evaluate external vendor content and actively support eLearning platform adoption.

HSS Enterprise Learning Council

• Serve as a core member of the HSS Enterprise Learning Council partnering across functions to identify prioritize and deliver content that meets the current and future capability needs of the organization.
• Leverage and champion AI to develop customized content with appropriate guardrails.
• Build and maintain an internal training cohort capable of designing developing and delivering content to council standards serving both clinical and non-clinical audiences.

HSS Leadership Academy Mentoring & eLearning

• Support the VP of Talent in designing and deploying the HSS Leadership Academy facilitating sessions administering assessments providing developmental coaching and managing all related events.
• Design build and own a best-in-class enterprise-wide mentoring program pairing emerging leaders with senior leaders for structured guidance and support and managing the full annual cycle.
• Partner with the VP of Talent & Educational Institute to onboard and deploy the organizations eLearning platform driving stakeholder education adoption and engagement; aligning catalogue offerings to identified development needs informed by Workday data; and designing curated learning pathways that connect employees to the right content at the right time in their development journey
• Ensure programs and tools are continuously evaluated and refined based on outcomes and participant feedback.

New Employee Orientation

• Oversee a best-in-class orientation experience for all employee types blending in-person connection with digital delivery through an engaging monthly program.
• Design a structured 90-day follow-up experience including facilitated leadership sessions to reinforce early engagement and cultural immersion.

Workday Learning System Ownership

• Serve as the primary owner of the Workday Learning module maintaining optimizing and evolving it in line with business needs and best-practice standards.
• Administer the LMS end-to-end: user accounts permissions enrollments learning paths content cataloguing and governance frameworks.
• Lead sandbox testing release management and production releases ensuring system changes are assessed tested and communicated effectively.
• Support eLearning platform integration and act as the voice of Learning in technical forums including bi-annual Workday releases.
• Produce and maintain all end-user documentation and training materials to drive adoption and LMS excellence.

Reporting Analytics & Stakeholder Partnership

• Build and maintain contextualized learning dashboards that go beyond completion rates to deliver insight on learning impact skill development and program effectiveness.
• Partner with the Director of Talent Mgt & Systems and HR Technology to ensure learning data is integrated consistent and actionable.
• Serve as a credible learning partner to HRBPs senior leaders and HR Shared Services managing external vendor relationships and bringing a change management mindset to every rollout.

• Bachelors degree in Education HR Organizational Development or a related field required; masters degree strongly preferred.
• 810 years of progressive experience in Learning & Development with demonstrated expertise in program design facilitation and delivery.
• Strong hands-on proficiency in Workday Learning module administration including catalogue management reporting and release management.
• Workday Pro certification in Learning strongly preferred.
• Demonstrated experience designing leadership development programs mentoring schemes and enterprise learning strategies.
• Instructional design capability able to develop content and facilitation guides across multiple learning modalities.
• AI literacy actively uses AI tools to accelerate content creation and program development.
• Strong data and analytics capability able to build meaningful reports and translate learning data into insight and action.
• Healthcare or complex matrixed organization experience a strong plus.
• Exceptional communication facilitation and stakeholder management skills.

This is a role for someone who believes that learning is one of the most powerful levers an organization has and who has the skills energy and ambition to prove it. If you are energized by building things that matter take pride in excellence and want to be part of a team with genuine momentum wed very much like to meet you.