HVAC Field Technical Engineer

Lennox (NYSE: LII) Driven by 130 years of legacy HVAC and refrigeration success Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox we win as a team aiming for excellence and delivering innovative sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team members contributions and offers a supportive environment for career development. Come stay and grow with us.

• This role will support National Accounts.
• Under limited supervision develops and delivers training courses for training customers or technical employees in the installation maintenance and repair of HVAC products.
• Troubleshoots technical inquiries.
• Identifies customer needs.
• Investigates and resolves technical inquiries.
• Develops test and maintain courses and materials used in training.
• Establishes course content and student learning objectives.
• May prepare course syllabi lesson plans and student manuals and coordinate the development of training aids.
• Reviews problem areas and identifies training needs.
• Develops criteria for evaluating the effectiveness of training activities.
• Updates course materials continuously to ensure timeliness and relevance.
• Conducts training using all methods of delivery.
• May provide direction to entry-level technical trainers.

• Requires a high school diploma or an equivalent combination of education and experience.
• Prefer two year college degree HVAC degree or equivalent.
• Typically requires at least 5 years of relevant training experience in addition to at least 5 years of technical experience.
• Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.
• Knowledge and ability to apply learning theories to classroom situations.
• Developed presentation skills using a variety of technologies.
• Strong verbal and written communication skills required.
• An individual must have sales ability and a track record of fostering strong customer relationships.
• Proficient in the use of Microsoft Office including Word Excel PowerPoint and Outlook. Proficient in leading WebEx meetings.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $80800 to $106050 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the organizations fabric. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruiting developing and retaining talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

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