Customer Experience Specialist – Dutch or Flemish Speaking
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Job Summary
Automotive Industry
We are currently hiring Dutch and Flemish speaking Customer Experience Specialists to join a premium automotive brand project. This role is ideal for candidates with customer service or sales experience preferably within luxury or premium brands.
Open Positions
1. Customer Experience Specialist (Flemish-speaking)
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Location: Remote from Spain
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Headcount: 2
2. Customer Experience Specialist (Dutch-speaking)
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Location: Barcelona (Remote possible if based in Barcelona after training)
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Headcount: 2
For the Dutch role candidates must be located in Barcelona for the training period.
Key Responsibilities
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Deliver exceptional customer experience support for a premium automotive brand.
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Handle customer inquiries via phone email and digital channels.
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Provide product information and assistance related to vehicles and services.
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Resolve customer issues efficiently while maintaining high service quality standards.
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Maintain accurate records of interactions in internal systems.
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Work closely with internal teams to ensure customer satisfaction and loyalty.
Requirements
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Native or fluent Dutch or Flemish (depending on the role).
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Good level of English for internal communication.
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Previous experience in customer service or sales.
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Experience within luxury premium or automotive brands is highly preferred.
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Strong communication and problem-solving skills.
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Customer-focused mindset and attention to detail.
Working Conditions
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Start Date: ASAP
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Working Hours: 39 hours/week
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Schedule: Monday Friday 09:00 18:00
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Employment Type: Full-time
Benefits
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Benefits: Private medical insurance
