Italian Content Moderator
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Location
Lisbon Portugal (On-site)
Start Date
21 May 2026
Contract
Fixed-term contract
Working Schedule
Initial phase:
- Monday to Sunday: 07:00 19:00
- 2 shifts:
- 07:00 16:00
- 10:00 19:00
- 2 rotational days off
Future schedule (to be confirmed):
- 24/7 rotational shifts (Monday to Sunday)
- 2 rotational days off
Role Overview
You will support customers and advertisers within a global digital platform ensuring high-quality service and contributing to performance optimization in a dynamic data-driven environment.
Key Responsibilities
- Provide customer support via phone email and digital channels
- Assist clients with platform-related inquiries and campaign performance
- Analyze and monitor KPIs to improve customer outcomes
- Support digital marketing campaigns and performance optimization
- Ensure a high level of customer satisfaction
- Follow internal procedures and quality standards
Requirements
- Italian (C1/C2) mandatory
- English (B2) required
- Degree in Marketing or related field
- Experience in Digital Marketing
- Experience in paid campaign management (mandatory)
- Strong understanding of KPIs and Marketing Analytics
- Previous experience in a Contact Centre / AdTech environment
- Familiarity with social media platforms and digital advertising
- Strong customer service mindset
- Ability to work independently and in a team
Compensation & Benefits
- Base salary:competitive
- Complexity bonus: 50 x11 months
- Meal allowance: 7.63 per working day
- Health insurance from day 1
