Dutch-Speaking Customer Advisor

LJ Global Horizon

Job Location:

Faro - Portugal

Monthly Salary: € 1100 - 1200

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Remote (Portugal Mainland)
Languages required: Dutch (C1) and English (B2)
Contract type: Fixed-term (6 months)
Note: Candidates must already be based in Portugal

Role Overview

As a Customer Service Representative you will be responsible for providing high-quality support to users of a digital wallet platform. You will handle customer inquiries assist with account-related issues and ensure a smooth and positive customer experience.

Key Responsibilities

Provide customer support via digital channels
Assist users with account and transaction-related queries
Troubleshoot basic technical issues
Maintain a high level of customer satisfaction
Ensure compliance with internal procedures and quality standards

Working Schedule

Monday to Friday: 08:00 17:00
Days off: Saturday and Sunday

Location: Remote (Portugal Mainland) Languages required: Dutch (C1) and English (B2) Contract type: Fixed-term (6 months) Note: Candidates must already be based in Portugal Role Overview As a Customer Service Representative you will be responsible for providing high-quality support to users of a d...