Registered Nurse Mexico

Remote Registered Nurse Bilingual Spanish/English (Mexico-Based)

Start Date: April 27 2026
Application Deadline: April 24 2026
Location: Mexico (Remote)
Contract: Freelance cooperation agreement

About Us

TalentWorldGroup is a revolutionary multicultural contact center on a mission to reinvent remote work. We are building the workplace of the futurediverse distributed and driven by excellence.

We are currently hiring Spanish-speaking Nurses based in Mexico to support one of our international medical clients. This is a remote full-time opportunity with paid training and strong potential for long-term collaboration.

Job Overview

As part of the Peritoneal Dialysis (PD) TeleCare team you will remotely monitor and analyze patient treatment data as they go through dialysis treatment from their homes. You will provide both technical and clinical support troubleshoot device issues educate patients and collaborate with healthcare teams to optimize patient outcomes.

Key Responsibilities

• Monitor patient treatment data remotely during the first 90 days of therapy
• Investigate treatment alarms and determine appropriate interventions including patient education or escalation to clinicians
• Serve as the main point of contact for patients caregivers and clinical teams
• Present patient cases during clinical meetings addressing adherence device issues and clinical concerns
• Use analytics tools (Excel Tableau) to review trends identify deviations and generate data-driven insights
• Support Level 1 technical services with escalations and troubleshooting

Required Skills & Qualifications

• Active Registered Nurse license (cédula profissional) in Mexico
• Currently residing in Mexico
• 24 years of contact center or customer service experience
• Dialysis experience (preferred)
• Native-level Spanish (C2) and professional level English (written and spoken) training and internal communication will all be in English
• Tech-savvy with a data-driven mindset and strong problem-solving skills

Mandatory Technical Requirements

• Laptop will NOT be provided
• Stable wired broadband internet (minimum 50 Mb/s)
• Processor: Intel Core i5 or minimum 1.8 GHz (64-bit preferred)
• RAM: 16 GB minimum
• Storage: 120 GB SSD (minimum 10 GB free)
• Screen resolution:(preferred)
• Wired USB headset
• Operating System: Windows 11 or later

Training Information

• Duration: 1012 weeks
• Schedule: Monday to Friday
• • Online classes: 4 hours/day
    (8:00 AM 12:00 PM Mexico Time)
  • Self-study: 2 hours/day
• Training Rate: $10 USD/hour
• Training Start Date: April 27 2026

Production Hours

• Fixed full-time schedule: 8:00 AM 5:00 PM (Mexico Time)
• Expected workload: 68 hours/day
• Hourly Rate (Post-training): $12 USD/hour

Benefits

• Fully remote freelance home-based work
• Competitive pay
• Long-term collaboration opportunities
• Ongoing career development
• Gamification program with bonus pay and holiday hours