Mandarin Speaking Junior Customer Support
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Support Executive (Entry Level) Mandarin Speaker
We are currently hiring enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. This is an excellent opportunity for fresh graduates and entry-level candidates who are looking to begin their career in customer service.
Key Responsibilities:
- Provide professional customer support via phone email and chat
- Handle customer inquiries complaints and requests promptly and efficiently
- Resolve customer issues while ensuring high customer satisfaction
- Maintain accurate records of customer interactions in the system
- Escalate complex cases to the relevant department when necessary
- Follow company policies procedures and service standards
Requirements:
- Candidate must have C1 Mandarin level
- Fresh graduates are welcomed to apply
- Good communication and interpersonal skills
- Basic computer literacy
- Positive attitude with willingness to learn
- Able to work in a fast-paced environment
- Must be locally based (no relocation support provided)
Working Schedule:
- Rotational Shift 24/7
- 5 working days 2 days off
Additional Information:
- Immediate availability / ASAP starters preferred
- Training will be provided
- Excellent opportunity for career growth and development
