Manager, Financial Crime Managed Services Phoenix, AZ Highland Hills, OH

Job Description:

AML RightSource is the leading expert solutions provider of managed services and advisory dedicated exclusively to financial crime compliance. As financial crime continues to evolve we help organizations stay ahead through expert-led services and deep industry knowledge.

Specializing in anti-money laundering financial crime prevention and third-party compliance we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7000 specialized trained professionals AML RightSource partners closely with clients to transform their compliance programs into strategic advantages.

Our focused expertise and partnership-driven approach ensure adaptable scalable solutions that meet todays complex regulatory demands. We empower organizations to strengthen compliance protect their businesses and confidently navigate an ever-changing financial crime landscape.

About the Position

Location: Phoenix AZ or Highland Hills OH (Hybrid)

Experience: 45 Years Sector: AML Managed Services Financial Crime Compliance Risk & Advisory

Application Deadline: April 30 2026

Applications may be submitted via the Apply button above.

The Opportunity: Lead Deliver and Grow

Join AML RightSource the global leader in managed services and expert solutions dedicated to preventing financial crime and delivering exceptional outcomes. As a Manager in our Financial Crime Compliance Managed Services group you will lead a highperforming team of 25 AML/KYC Analysts delivering operational excellence and outstanding client this role you will be responsible for team leadership service delivery process improvement and client partnership.

Quick Impact & Rewards

• Flexibility: Hybrid with strategic on-site collaboration at our Phoenix AZ or Highland Hills OH hub. Occasional on-site work may be required based on business needs.

• Scale: Lead day-to-day delivery for AML/KYC managed services teams (25 Analysts) overseeing performance workload management quality reviews and operational efficiency.

• Leadership: Coach and develop Analysts and Senior Analysts foster team growth and shape a strong talent pipeline within Financial Crime Compliance.

Core Responsibilities

Operational Leadership & Performance Management

• Lead and develop a team of 25 AML/KYC Analysts; drive high performance quality and accountability.

• Identify and cultivate highpotential talent preparing Analysts for Senior Analyst progression.

• Implement process improvements to strengthen efficiency throughput and compliance quality.

Client Delivery & Relationship Management

• Serve as a primary delivery partner for key clientspresenting insights results and operational recommendations.

• Support the execution of client KPIs/KRIs ensuring adherence to Statements of Work and regulatory expectations.

• Collaborate with crossfunctional teams to address client feedback and optimize service outcomes.

Project & Operational Execution

• Oversee daytoday workflow quality control metrics reporting and SLA achievement.

• Manage multiple concurrent workstreams ensuring effective prioritization in dynamic environments.

• Translate data-driven insights into actionable recommendations for clients and senior leadership.

Advisory & Business Growth Support

• Partner with internal stakeholders to deepen subject matter expertise across AML KYC and financial crime compliance.

• Identify opportunities to expand current client services enhance advisory offerings and support strategic projects.

• Contribute to the development of best practices playbooks and operational models.

Required Qualifications

Candidates must meet all requirements below to be considered:

• Bachelors Degree plus 45 years of hands-on AML or KYC management experience.

• Strong AML/KYC domain expertisethis is not an entry-level or training-track role.

• Proven project leadership experience including timeline creation cross-functional coordination and execution management.

• Demonstrated ability to operate independently manage multiple priorities and adapt quickly in fast-paced environments.

• Strong collaboration and communication skills with the ability to influence and partner across teams.

Preferred Qualifications

• CAMS Certification or other industry-recognized AML credentials.

• Masters Degree in Business Finance Public Policy or related field.

• Experience in a consulting or managed services environment.

• Entrepreneurial mindsetproactive collaborative adaptable and skilled at identifying opportunities for value creation.

AI Screening Notice

AML RightSource may use AI tools to support candidate screening; however all hiring decisions are made through human review.

Equal Opportunity Employer & Accessibility

AML RightSource is an Equal Opportunity Employer and we welcome diversity in the workforce. All qualified applicants will receive consideration for employment without discrimination. We are committed to providing accommodations to individuals with disabilities throughout all aspects of the recruitment process. If you require accommodation to participate in the recruitment and selection process please email or discuss your needs when contacted for an interview.

Recruitment Scam Alerts
Were aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through email text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through @ email addresses. If you encounter suspicious messages do not respond.