Director, Growth Marketing Operations

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to be part of the team thats helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Director Growth Marketing Operations to join our Marketing team. This is a hybrid role based in our San Jose office reporting to the VP of Digital Marketing. You will lead the global strategy and execution of our growth marketing operations overseeing a high-performing team to operationalize execute and measure impactful campaigns that drive business demand at scale.

What youll do (Role Expectations)

• Operations & Process Ownership: Lead and accelerate Growth Marketing Operations including designing and optimizing the campaign intake planning execution and measurement processes.
• Cross-Functional Collaboration: Partner with global stakeholders (web campaigns product field marketing) to ensure alignment and optimal business outcomes.
• Program Management: Own the strategy and execution of scaled programs such as webinars customer workshops and email marketing.
• Reporting & ROI: Work with Marketing Operations (MOps) to provide leadership reports (QBRs scorecards) translate campaign performance into business impact and track end-to-end ROI from lead creation to pipeline.
• Team Leadership: Lead and mentor a regional team of growth marketing operations experts focusing on their career development and challenges.

Who You Are (Success Profile)

• You thrive in ambiguity. Youre comfortable building the path as you walk it and see ambiguity as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment speed and quality are not mutually exclusive and maintain a relentless focus on execution.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges to accelerate transformation.
• You are resilient and adaptable. You view change as an opportunity and maintain composure and focus in high-pressure situations with a steady positive hand.
• You lead with integrity. You do the right thing even when its hard and hold yourself and others to a high standard of accountability and transparent action.

What Were Looking for (Minimum Qualifications)

• 10 years of experience in B2B technology marketing with at least 7 years in senior leadership roles implementing growth marketing strategies
• Proven track record in operational workflows reporting and senior stakeholder management
• Deep expertise in marketing automation database health and analytics.
• Hands-on knowledge of marketing automation tools such as Marketo and CRM platforms like Salesforce
• Bachelors degree in Business Marketing or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in intent platforms such as 6Sense and project management tools like Asana
• Experience using data visualization tools like Tableau to translate campaign performance into actionable business impact
• Demonstrated success in leading large-scale digital transformation initiatives within a global marketing organization

#LI-Hybrid #LI-DS9

At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.