GIK Program Manager

Donation Program Manger

Department: Operations
Reports To: Director of Managed Programs

Location: Hybrid

FLSA Status: Exempt
Position Type: Full Time

Good360 is Closing the Need Gap to Open Opportunity for All

Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100000 diverse nonprofits that support people in 360 is the link between organizations with so much to give and communities in critical need closing that gap and opening new opportunities for all. Since 1983 Good360 has distributed more than $18 billion in needed goods including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of Americas Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Position Summary

The Donation Program Manager will work directly with their supervisor to impactfully match our donation contribution with a nonprofit organization partner. This position requires great communication and organizational skills. The Program Manager will have opportunities to work with the Corporate Development team Nonprofit Strategy and Member Servies to ensure that all donations are moving efficiently and effectively.

Key Responsibilities include but are not limited to the following:

• Program and Account Management:
  • Serve as the primary operational liaison between Good360 and key high profile corporate donor partners ensuring alignment with organizational goals and donor expectations.
  • Develop implement and execute strategic account initiatives to enhance donor engagement and satisfaction in collaboration with Corporate Development in accordance with donor objectives
  • Identify opportunities for growth within existing accounts and collaborate on potential new partnerships such as pilot programs and trial partnerships
  • Manage multiple workflow pillars within each account and ensure efficient operations maintaining high standards of quality and timeliness
• Donor-Nonprofit Relationship Facilitation:
  • Foster and manage relationships between corporate donors and nonprofit recipients ensuring mutual accountability and successful collaboration.
  • Coordinate timely communication and activities between corporate headquarters site-level contacts and nonprofit partners.
• Program Management:
  • Oversee pilot programs trial partnerships and manage multiple workflow pillars within each account including:
    1. Data: Monitor and analyze key metrics to assess program effectiveness and inform strategic decisions.
    2. Operations: Ensure efficient logistical processes for the distribution of donated goods maintaining high standards of quality and timeliness.
    3. Special Projects: Lead the development and execution of innovative initiatives that align with donor objectives and Good360s mission.
• Communication and Reporting:
  • Maintain regular communication with all stakeholders providing updates on program status challenges and achievements.
  • Prepare and present comprehensive reports to internal teams and corporate partners highlighting key insights and recommendations.
  • Monitor and analyze key metrics to assess program effectiveness and financial viability to inform strategic decisions.
• Other duties as assigned

• Bachelors degree required.
• Minimum of 5 years of experience in account management corporate partnerships or related roles preferably within the nonprofit sector or a combination of education and experience.
• Proven ability to manage and grow key accounts with a track record of successful program implementation.
• Excellent interpersonal and communication skills with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities with experience in data-driven decision-making.
• Demonstrated project management skills with the ability to manage multiple initiatives simultaneously.
• Proficiency in CRM software and Microsoft Office Suite.
• Passion for Good360s mission and a commitment to social responsibility.

Benefits

Our team is Good360s greatest asset. We recognize that our team members contribute valuable skills knowledge experience and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits including:

• Medical dental and vision coverage programs
• Employer paid Short-term and long-term disability and life insurance coverage
• 403B plan with matching
• Additional supplemental benefits include FSA Plans Accident Insurance and supplement Life/AD&D coverage
• Generous and flexible paid time off policy
• Volunteer time off policy
• Hybrid work environment

Salary Range
$60000 $65000 annually

Note: Compensation is based on a candidates experience skills education and geographic range is based on Washington (DMV) market data; offers to candidates outside this area will reflect local market data.

Work Location

Hybrid based in our Old Town Alexandria VA office (minimum of two days per week with Tuesday as an anchor day)

Note: While hybrid is strongly preferred we are open to considering fully remote candidates residing in CO DE DC FL GA IL IN KY MD MN NE NV NC OH OR PA TN TX VA WA WV.