Continuous Improvement Lead

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Continuous Improvement (CI) Lead Transactional Excellence

Travel: Up to 50%

About Xylem

Xylem is a global water technology company committed to creating innovative and sustainable solutions to the worlds water challenges. Across more than 150 countries our people are united by a purpose: to build a more watersecure world through technology collaboration and continuous improvement.

The Opportunity

Xylem is seeking a Continuous Improvement (CI) Lead to help accelerate enterprisewide performance throughLean transformation in transactional and service environments. This role is designed for a CI leader who thrives beyond the factory floor and is passionate about improving how businesses operate across functions such asFinance Sales IT Customer Service and Operations.

Reporting into the Water Solutions and Services (WSS) organization the CI Lead partners closely with functional and site leadership to improve endtoend business processes enhance customer value and deliver measurable financial impact. This role blends strategic influence handson execution and coaching to embed Lean thinking as a sustainable way of working.

What You Will Do

The CI Lead enables teams across multiple sites and functions to adopt Lean principles and continuous improvement mindsets. This includes leading and coaching transactional improvement initiatives building CI capability and standardizing processes and methodologies that drive simplicity flow and performance.

Responsibilities include partnering with business and functional leaders to identify improvement opportunities across key transactional value streams such as ordertocash quotetoorder procuretopay recordtoreport IT service management and customer experience. CI initiatives are aligned to strategic priorities and focused on delivering meaningful quantifiable results for customers and the business.

The role facilitates crossfunctional improvement events mentors teams in Lean tools such as process mapping value stream mapping problem solving and standard work and supports teams in sustaining gains over time. The CI Lead also analyzes operational and financial performance metrics identifies trends and root causes and helps leaders translate insights into action.

In addition this role plays a key part in sharing best practices and lessons learned across the organization helping build enterprisewide consistency and maturity in Continuous Improvement. The CI Lead actively models Xylems values and Growth Enabling Behaviors by fostering accountability empowerment and a culture of learning and innovation.

What You Bring

A successful candidate brings deep experience in Continuous Improvement and Lean methodologies particularly withintransactional service or enterprise environments. A bachelors degree in Engineering Business or a related field is required; a masters degree is preferred. Lean certification and/or Lean Six Sigma Black Belt certification is strongly preferred.

Typically this role requires 510 years of experience in CI or operational excellence roles with a demonstrated ability to lead change across functions and influence without direct authority. Experience applying Lean in Finance Sales Shared Services IT or Customer Operations is essential.

Strong financial acumen is required including the ability to interpret performance metrics understand P&L impacts and connect improvement initiatives to financial outcomes. Excellent facilitation communication presentation and stakeholdermanagement skills are critical along with the ability to balance strategic thinking with handson execution.

This role is well suited for a motivated CI leader who enjoys working in a global matrixed and fastpaced environment and is comfortable traveling up to 50% to support assigned sites and teams.

The estimated salary range for this position is $100000 to $130000 plus pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.