Creative Producer, Video
San Francisco, CA - USA
Department:
Job Summary
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
About the Brand & Creative Team
HB&C is Harveys in-house creative team. Were responsible for how Harvey looks sounds and shows up across every touchpoint: Campaigns brand identity content events and product marketing. We move fast care about craft and hold a high bar for the work. This is a team where what you make is seen by the worlds top legal institutions and we take that seriously.
The Role
Were looking for a Creative Producer Video to lead Harveys enterprise customer story program. The core of this role is producing high-quality video testimonials with the worlds top law firms and legal teams capturing how they use Harvey in their own words in ways that are credible compelling and built to travel across sales marketing and executive audiences.
Enterprise customer testimonials are some of the most valuable content a B2B brand can make and also some of the hardest to execute well. The subjects are senior the subject matter is technical the schedules are tight and the stakes are real. Youll be responsible for making these productions feel effortless for the customer while delivering something that meets Harveys creative bar. That means building the trust to get on-site access preparing interviewers and subjects working with external production partners to capture the right footage and shaping the story through post. This role requires regular travel youll be on location at client sites leading shoots and being physically present to run a production is a core part of the job.
Customer testimonials are the primary focus but this role also carries broader video responsibility. Youll take on other asks across the enterprise marketing program product launches use-case explainers event content and more. The mix will shift over time and you should be comfortable operating across different formats and production scales. That said if a significant portion of your reel isnt customer stories this probably isnt the right fit.
What Youll Do
Lead production on Harveys enterprise customer story program owning the full arc from customer coordination and pre-production through shoot and post delivering testimonials that work across sales marketing and executive channels.
Build the trust and logistics that make on-site productions possible: coordinate with customer stakeholders prepare interview subjects manage crew and agency partners on location and ensure every shoot respects the client relationship.
Develop story angles and interview frameworks in partnership with marketing and comms finding the narrative in technical subject matter and shaping it through edit.
Own end-to-end production on broader enterprise video needs including product launches use-case explainers and event content.
Receive and interpret creative briefs asking the right questions to clarify objectives audience and deliverables flagging gaps before they become problems.
Source evaluate and manage relationships with external production agencies freelance crews and post-production vendors.
Develop and manage project timelines budgets and scopes of work keeping stakeholders informed across every workstream.
Coordinate cross-functionally with product marketing brand comms and customer teams to align on goals and secure necessary inputs.
Manage review and approval processes efficiently keeping feedback rounds tight and projects moving.
Build scalable production processes templates and vendor rosters as the video program grows.
What You Have
6 years of professional video producing experience in-house at a technology company or comparable environment with a strong focus on live-action productions from brief through delivery.
Proven track record producing enterprise customer stories or documentary-style testimonial content you know how to get a Managing Partner or General Counsel comfortable on camera and how to find the story in a technical product.
Experience coordinating directly with enterprise clients or customers as part of the production process managing access scheduling and on-site logistics with care for the relationship.
Comfortable with regular travel to lead shoots on location at client sites.
Demonstrated experience sourcing and managing external production agencies and vendors across the full production lifecycle.
Highly organized with a track record of managing multiple concurrent projects against competing deadlines and budgets.
Strong interpersonal skills you can work effectively across internal stakeholders and external partners and you know how to keep everyone aligned without being the loudest person in the room.
Ability to translate business objectives into clear production plans and to flag whats missing before it becomes a problem.
Deep understanding of the production workflow pre-production through post and the judgment to guide partners at each stage.
Proactive resourceful and calm under pressure. You bring structure to ambiguity and keep things moving.
Nice to Have
Experience in legal financial services or another high-stakes professional services environment where the subjects are senior and the subject matter is technical.
Familiarity with the AI or legal tech industry and how AI products are being adopted across enterprise sectors.
Experience with product launches keynotes or major marketing moments at scale.
Knowledge of different delivery formats and platform requirements web social events sales enablement.
Experience building video production programs or workflows from the ground up.
Hands-on production experience with cameras lighting and audio equipment.
Compensation
$128800 - $193200 USD
Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
IC
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.