Junior Customer Service Representative (Science Industry)

Latitude

Job Location:

Homestead, FL - USA

Monthly Salary: $ 19 - 25

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers supporting inquiries related to scientific environmental or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service.

Responsibilities:

Serve as the first point of contact for customer inquiries via phone email and online portals
Provide accurate information regarding products services and processes related to scientific or environmental offerings
Assist customers with order processing documentation and general account support
Log track and resolve customer issues in a timely and professional manner
Escalate technical or complex inquiries to appropriate internal teams when necessary
Maintain accurate records of customer interactions within CRM systems
Support internal teams by coordinating customer feedback and service requests
Ensure compliance with company policies quality standards and environmental regulations
Contribute to continuous improvement of customer service procedures and documentation

$19 - $25 an hour

Required Experience:

Junior IC

Job Summary:We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers supporting inquiries related to scientific environmental or technical products and ...