Engine Technical Advisor

Jet Support Services

Job Location:

Toronto - Canada

Monthly Salary: $ 90000 - 105000

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

About JSSI

Founded in 1989 and headquartered in Chicago Jet Support Services Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines airframes and auxiliary power units (APUs) across more than 300 different aircraft makes and models helping owners and operators stabilize maintenance budgets maximize aircraft availability and protect asset value throughout the lifecycle of ownership.JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams Traxxall maintenance tracking software Parts & Engines Conklin aircraft cost and performance data and Aviation Capital asset-based financing solutions. Together these offerings support owners operators and maintenance providers with integrated tools spanning ownership and maintenance planning execution and financial management.With more than 6500 aircraft supported through programs and software platforms JSSI leverages its unique independence unmatched scale and data-driven insight to deliver customized solutions and support models aligned to the interests of each client regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR Genstar Capital and Blackstone. Learn more at .

Position Summary:

The Engine Technical Advisor is the primary contact for Clients and will handle their needs on routine minor unscheduled and AOG events. The Engine Technical Advisor manages customer events utilizing the Product Line Specialist (PLS) to assist them in supporting events for which they need assistance.

Essential Duties and Responsibilities:

Set up preliminary scheduled inspections or major unscheduled events.
Support a customer in AOG events
Develops and maintains client relationships through periodic contact.
Grow and maintain relationships with regional service facilities mobile repair teams etc.
Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
Review and process invoices in AMS meeting turn time goals set forth by Technical Services Management.
Responsible for maintenance event triage assessing and ensuring each situation is handled appropriately by:

- Handling the event from start to finish with assistance when necessary as primary liaison support between relevant maintenance facilities parts sourcing vendors and the customer.
- Turning event over to the Product Line Specialist
Must have a thorough understanding of the current contract policies and procedures.
Perform other responsibilities as assigned by Technical Services Management.

Desired Credentials:

Airframe and Powerplant ratings (or its equivalent) REQUIRED.
Bachelors degree in aviation Field preferred.
10 years experience with corporate turbine-powered business aircraft (not commercial) preferred.
Fluency in reading writing and effective communication.
Excellent Microsoft Excel Word and PowerPoint skills.
Strong interpersonal skills.
Ability to read and write articulately and analytically.
Clear understanding of relevant technical skills.
Ability to multi-task and work well under pressure.
Well organized.
Have or be able to obtain passport and perform international travel.

At JSSI we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.

For this role the annual base pay generally ranges from $90000 to $105000 with the final offer determined by variable factors including but not limited to market location job-specific knowledge skills education and addition your total rewards package may include an annual discretionary bonus plan incentive or sales bonus plan or other form of additional compensation based on your role.

Additionally for full-time employees based in the USA Canada or the Philippines we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical dental vision retirement savings programs among others starting day one of employment. For a full overview of our offerings visit the JSSI Benefits Page on our company website.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

Required Experience:

Unclear Seniority

About JSSIFounded in 1989 and headquartered in Chicago Jet Support Services Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines airframes and auxiliary power units (APUs) across more than 300 diff...