Executive Director, Chase Auto Marketing Transformation & Operations

Join Chase Auto a leader in auto financing with over $85 billion in assets and partnerships with 75% of U.S. franchised automotive dealers. As part of the prestigious JPMorgan Chase franchise we serve vehicle manufacturers auto dealers and consumers with a comprehensive suite of financial products and servicesfrom retail lending and captive financing to commercial offerings such as floorplan products and treasury services including deposits cash management and payment processing.

As the Executive Director of Marketing Transformation & Operations within Chase Auto you will lead the evolution of the marketing function combining operational excellence with a bold technologydriven transformation agenda. You will be responsible for architecting and executing integrated marketing campaigns while championing modernization initiatives and embedding advanced digital capabilitiessuch as artificial intelligence automation and datadriven personalizationinto core processes.

Job Responsibilities:

• Build inspire and lead a highperforming marketing operations team fostering a culture of innovation agility and continuous learning.
• Architect and oversee the planning execution and optimization of integrated marketing campaigns across all channels ensuring alignment with business objectives and brand vision.
• Lead business case development strategic planning and execution for gotomarket initiatives product launches and customerjourney programs.
• Direct creative briefings and synchronize execution across crossfunctional teams and external partners.
• Leverage datadriven insights to monitor analyze and enhance campaign performance.
• Spearhead the adoption and integration of advanced marketingtechnology platforms workflow automation and AIpowered solutions.
• Drive a bold innovation agenda utilizing agile testandlearn approaches to continuously elevate client experience and program effectiveness.
• Lead creative and messaging optimization across all media channels leveraging emerging technologies and data analytics.
• Oversee marketing operations routines calendars and performance metrics to ensure strategic alignment timely delivery and exceptional client outcomes.
• Manage budgets and resources with a focus on maximizing ROI operational efficiency and cost savings.
• Partner with Legal Regulatory and Compliance teams to uphold governance standards and riskmanagement practices.

Required Qualifications Capabilities and Skills:

• 10 years of progressive marketing leadership experience with expertise in transformational gotomarket strategy planning and execution.
• Proven success leading technologydriven marketing operations and modernization initiatives including handson experience with marketingtechnology (martech) platforms and workflow automation.
• Demonstrated experience integrating artificial intelligence datadriven personalization and advanced analytics into marketing strategies and operations.
• A track record of managing largescale acquisition retention and loyalty campaigns across multimedia channels (digital social video email direct mail).
• Techsavvy thought leader with a growth mindset and a creative innovative approach to continuous improvement.
• Effective influencer and relationship builder able to drive outcomes through stakeholder engagement and collaboration.
• Exceptional leadership negotiation and teambuilding skills; inspires and rallies crossfunctional teams around a common vision.
• Superior written oral and presentation skills with the ability to simplify complex topics and create senior executivelevel communications.
• Strong attention to detail a sense of urgency and a commitment to flawless execution.
• Executive presence and the ability to build trust and respect with business partners and team members.
• Skilled in project management budgeting strategic planning and vendor/agency management.

Preferred Qualifications:

• Bachelors degree in Marketing Business Administration or a related field.
• Professional certifications in digital marketing marketing technology analytics or project management strongly preferred.
• Experience with leading martech platforms and AIdriven marketing solutions.
• Background in financial services automotive or other regulated industries is a plus.
• Proven success in change management transformation or processimprovement initiatives.
• Experience working in large matrixed organizations and leading crossfunctional teams.