Identity and Access Management Administrator

Job Description

Position Summary

The Identity and Access Management (IAM) Administrator plays a critical role in securing the universitys digital ecosystem by managing user identities enforcing access governance and ensuring that account lifecycle processes operate reliably and efficiently. This position is responsible for administering the Okta Identity platform and supporting identity workflows automation and provisioning processes across enterprise systems. The IAM Administrator collaborates closely with Security Services Enterprise Information Systems HRIS and other campus stakeholders to maintain a secure efficient and userfriendly access environment.

This individual will help operationalize modern IAM capabilities enhance workflow automation and ensure compliance with institutional security policies regulatory requirements and industry best practices.

Key Responsibilities

Identity Platform Administration (Okta)

• Maintain configure and optimize the Okta platform including SSO integrations MFA policies group assignments and identity governance capabilities.

• Monitor platform performance availability and security posture taking corrective action as needed.

• Manage Okta Workflows for automation of provisioning deprovisioning approvals and other lifecycle events.

Account Lifecycle Management

• Oversee endtoend account provisioning and deprovisioning for faculty staff students affiliates and contractors.

• Partner with HR IT and departmental stakeholders to ensure identity data is accurate timely and consistent.

• Maintain lifecycle rules group membership automations and rolebased access controls to ensure leastprivileged access.

• Support onboarding and offboarding processes resolving identity or access-related escalations.

Access Governance & Security

• Ensure identity and access processes align with security policies compliance requirements and audit expectations.

• Conduct regular access reviews system entitlement audits and cleanup of stale or inconsistent identity data.

• Participate in incident response activities when identity-related issues or security events arise.

• Assist in maturing IAM governance including documentation standards and process improvements.

Systems Integration & Automation

• Support integration of new applications into Okta using SAML OIDC SCIM API-based provisioning and other standards.

• Build and troubleshoot automated workflows for identity-related business processes.

• Collaborate with system owners to map entitlements roles and provisioning logic across enterprise systems.

Collaboration & Operational Support

• Partner with the Information Security Services and Enterprise Systems teams to support ongoing IAM initiatives and projects.

• Serve as a subject matter expert for campus stakeholders needing identity or access guidance.

• Maintain documentation knowledge base articles technical diagrams and process documentation.

• Provide high-quality customer service to resolve identity and access support tickets.

Required Qualifications

• Bachelors degree in Information Technology Computer Science Cybersecurity or a related field; or an equivalent combination of education and experience.

• Experience administering an enterprise IAM platform (Okta strongly preferred).

• Understanding of identity protocols such as SAML OAuth2 OIDC SCIM LDAP and MFA technologies.

• Experience with account provisioning/deprovisioning role-based access control and identity lifecycle systems.

• Ability to troubleshoot identity flows and integrations across multiple platforms.

• Strong analytical and problemsolving abilities with exceptional attention to detail.

• Excellent written and verbal communication skills and demonstrated ability to work collaboratively in a dynamic environment.

Preferred Qualifications

• Experience with Okta Workflows or similar identity automation technologies.

• Familiarity with higher education environments HR systems and student information systems.

• Knowledge of compliance frameworks such as NIST GLBA or other regulatory standards relevant to identity governance.

• Experience with scripting languages (e.g. Python PowerShell) for automation.

About the Division of Information Technology

The Division of Information Technology supports the universitys mission by delivering secure reliable and innovative technology solutions that empower students faculty staff and researchers. The IAM Administrator contributes directly to this mission by enabling secure access to the digital resources that drive academic administrative and research excellence.

Department

Compensation Range

Benefits Guidebook

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including but not necessarily limited to race color religion creed sex national origin nationality citizenship status age ancestry marital or domestic partnership or civil union status familial status affectional or sexual orientation gender identity or expression atypical cellular or blood trait genetic information pregnancy or pregnancy-related medical conditions disability or any protected military or veteran status.

Stevens is building a diverse faculty staff and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973 as well as other federal seeks candidates who will contribute to a welcoming and inclusive environment for all students faculty and staff.