Senior Manager Social Media Office of CEO

About Global Citizen

Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform Global Citizens learn about the systemic causes of extreme poverty take action on these issues and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today these actions in combination with high-level advocacy work have led to over $49 billion being distributed to our partners around the world impacting 1.3 billion lives in the fight to end extreme poverty.

Role Overview

Global Citizen is seeking aSocial Media Senior Manager (Senior Manager-level) to lead the strategy development and execution of social media across the channels of our CEO. This role sits within the Office of the CEO and works closely with Global Citizens Marketing and Communications teams to ensure alignment between the CEOs voice and the organizations broader mission campaigns and brand.

The Social Media Senior Manager will be responsible for executing a comprehensive social media strategy for the CEO managing day-to-day content production and publishing and identifying opportunities to elevate the CEOs voice across key platforms. This role requires a strong strategic thinker and hands-on content operator who can translate organizational priorities global moments and key partnerships into compelling digital storytelling.

The ideal candidate has experience supporting senior executives or C-suite leaders on social media and understands how to balance brand management executive voice hands-on content creations and mission-driven storytelling in a fast-paced global organization.

Key Responsibilities

Content Development & Storytelling - 30%

• Lead the development of social media content across the CEOs channels including written posts short-form video scripts graphics and multimedia storytelling.
• Draft social copy talking points captions and scripts as part of the content pre-production.
• Coordinate with internal teams to translate key momentscampaigns announcements global events partnerships and milestonesinto engaging social content.
• Maintain a consistent and authentic voice for the CEO while ensuring alignment with Global Citizens brand and mission.

• Build and maintain a comprehensive content calendar for the CEOs social channels including day-to-day posting tentpole moments events and campaign amplification.
• Coordinate closely with the CEOs diary and Office of the CEO team to identify opportunities for real-time content capture during meetings events and travel.

Production & Content Creation - 30%

• Capture and produce social-first content including short-form video behind-the-scenes moments and event-based content.
• Manage external vendors and freelance creators as needed to support high-quality content production.
• Review and provide feedback for all outsourced content to ensure it aligns with Global Citizens and the CEOs voice and brand.

Technology & Platform Management - 15%

• Maintain strong working knowledge of social media platforms and their evolving features and algorithms.
• Utilize digital tools and analytics platforms to optimize performance and workflow.
• Understand how to implement paid media campaigns for individual verified accounts.
• Provide technology support related to content capture publishing and social media management when required.

Social Media Strategy & Leadership - 15%

• Execute a comprehensive social media strategy for the CEOs channels that aligns with Global Citizens organizational priorities campaigns and global moments.
• Identify opportunities to elevate the CEOs voice across key platforms including LinkedIn Instagram TikTok X and emerging channels.
• Continuously monitor trends industry developments and partner activity to identify new opportunities for engagement and thought leadership.
• Work closely with the Deputy Chief of Staff and the Global Citizen Growth Team to ensure the CEOs digital presence supports broader organizational messaging and strategic priorities.
  
  

Analytics & Performance - 10%

• Monitor and analyze the performance of social media campaigns and content across the CEOs platforms.
• Identify opportunities to optimize engagement audience growth and impact through data-informed decision making.
• Develop frameworks to measure and report on the effectiveness of the CEOs social presence.

Key Requirements

• 5 years of experience managing social media strategy and content preferably supporting senior executives or C-suite leaders.
• Demonstrated experience developing and executing successful social media campaigns across multiple platforms.
• Exceptional writing and storytelling skills with the ability to adapt tone for executive voice.
• Strong understanding of major social media platforms including Instagram LinkedIn and TikTok.
• Experience producing or managing multimedia content including video and short-form digital storytelling.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Ability to operate in a fast-paced environment with shifting priorities.
• High degree of professionalism discretion and ability to manage confidential information.
• Excellent interpersonal and collaboration skills with the ability to work across multiple teams.
• This role requires communicating with colleagues across time zones which can be outside of standard East Coast working hours.
• Preferred: Bachelors degree in Communications Marketing Public Relations Digital Media or a related field.
  
  

Personal Attributes

• Strategic thinker with strong creative instincts.
• Highly organized and detail-oriented.
• Comfortable working closely with senior leadership.
• Flexible and adaptable in a fast-moving global organization.
• Happy to work in a flexible working environment which can include nights / weekends and travel.
• Friendly confident and proactive communicator.

Benefits

Why Global Citizen

In this coming decade of action and accountability Global Citizen will be the leading international voice educator and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all.

More Details

• Must be authorized for employment in New York
• Global Citizen operates on a hybrid work model - 3 days (Tuesday Wednesday and Thursday) in our NYC office and 2 days (Monday & Friday) telecommuting. However this role often requires in-office work on Mondays and Fridays.
• Some travel will be required.
• Full-time ongoing employees are eligible for a competitive benefits package: Medical dental vision and life insurance; commuter benefits; 403(b) retirement savings & employer match; generous paid time off (vacation sick and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP).
• Salary Range: $95000 - $100000 Annual Salary

Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of race religion color national origin ancestry disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy age sexual orientation military or veteran status citizenship or any other protected classification under applicable federal state or local addition Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Chief