Sales Operation Intern

Role Description

We are looking for a motivated and tech-savvy undergraduate student to join our Sales Operations team for an 810 week summer this role you will play a hands-on part in modernizing how our team works by identifying manual repetitive processes and replacing them with intelligent AI-powered solutions. You will work directly with sales operations staff to understand current workflows then design and implement automations using tools such as Claude (Anthropic) Zoom AI Companion and Smartsheet.

This is a great opportunity to gain real-world experience at the intersection of business operations data analysis and emerging AI technologies..

This is a hybrid role based in our San Jose office with an expected in-office presence Tuesday through Thursday to foster collaboration with the Sales Operations team.

Location

You will be based in San Jose Bay Area CA.

What you will be doing:

Audit existing Excel-based workflows and identify high-impact opportunities for automation and process improvement

Design and implement AI-assisted solutions using tools such as Claude Zoom AI Companion and Smartsheet to replace manual data entry and reporting tasks

Build and maintain automated dashboards trackers and reporting templates in Smartsheet

Collaborate with Sales Operations team members to gather requirements test solutions and iterate based on feedback

Document new processes workflow diagrams and user guides to support adoption across the team

Present findings and a final project summary to Sales Operations leadership at the conclusion of the internship

Support ad hoc data analysis and reporting requests as needed

What Youll Learn:

Practical experience applying AI tools to real business problems in a professional setting

How Sales Operations functions within a larger commercial organization

Project management skills: scoping prioritizing and delivering in a defined timeframe

Stakeholder communication and requirements gathering

Best practices for workflow automation data integrity and process documentation

What you should have:

Currently pursuing a Bachelors degree (Junior or Senior standing preferred) in Business Administration Economics Computer Information Systems (CIS) Management Information Systems (MIS) or a related field

Strong proficiency in Microsoft Excel (pivot tables formulas data organization)

Demonstrated curiosity about AI tools and enthusiasm for learning new technologies quickly

Strong analytical and problem-solving skills with attention to detail

Excellent written and verbal communication skills

Ability to manage time effectively and work independently with minimal supervision

Preferred:

Prior experience with SmartSheet

Familiarity with AI productivity tools (Claude ChatGPT Copilot Zoom AI Companion or similar) as well as Salesforce CRM

Basic knowledge of data visualization or business intelligence concepts

Pay & Benefits

For this role the estimated hourly range is between $20-$25. The actual base salary will vary based on various factors including market location and individual qualifications objectively assessed during the interview process.

Diversity Equality and & Inclusion at Harmonic Inc

At Harmonic we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together we achieve excellence through creativity and innovation build relationshipsbased on integrity and mutual respect and deliver the highest quality in every aspect of our businessfor the benefit of our employees business partners and shareholders.

Additional Equal Opportunity statement:

Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless ofgender race color national origin ancestry citizenship religion age physical or mental disability medical condition genetic information pregnancy sexual orientation gender identity or gender expression veteran status or marital status or any other characteristic protected by federal state or local addition we will provide reasonable accommodations for qualified individuals with disabilities. Additionally we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position please contact

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