AI Automation Manager

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or in a remote-eligible role BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

We are seeking a seasoned AI Automation Manager to spearhead our initiatives within a rapidly growing Fintech this pivotal role you will lead our transition from traditional RPA to a comprehensive AI-driven automation ecosystem overseeing the end-to-end development of both RPA solutions and AI agents designed to automate complex manual processes.

As a dynamic engineering leader within our Business Technology team you will report to the Head of Business Technology Engineering and collaborate with leadership to elevate our existing practices. Your mission is to establish a framework that democratizes automation and AI across all business functions driving significant ROI and operational efficiency.

Key Responsibilities:

• Team Leadership: Manage a team of engineers and analysts to implement automation and AI projects ensuring every initiative delivers measurable business value.
• AI Agent Development: Lead the design development and deployment of AI agents and RPA solutions that align with organizational goals.
• Process Optimization: Conduct end-to-end process reviews to identify pain points and opportunities for simplification standardization and AI-driven innovation.
• Strategic Collaboration: Partner with business units to identify automation opportunities prioritizing projects based on ROI and their potential to integrate with existing systems like Salesforce and NetSuite.
• Governance & Testing: Establish a comprehensive testing framework and ensure all deliverables align with governance change management and industry best practices.
• Solution Design: Recommend improvements including business process changes system configurations and the deployment of autonomous agents to address upstream and downstream impacts.

Wed love to chat if you have:

• Bachelors degree in Computer Science Information Systems or related field
• 8 years of progressive experience in automation delivery with 2 years specifically in Automation Anywhere RPA platform
• AI Expertise: Proven experience building and deploying AI agents to automate manual processes complemented by a working knowledge of Generative AI and prompt engineering.
• Operational Rigor: Demonstrated ability to maintain strong operational rigor in a fast-paced environment including managing production support monitoring bot/agent performance and maintaining strict adherence to SDLC and security standards.
• Technical Stack: Strong understanding of technology stacks including Salesforce NetSuite and related business applications.
• Project Management: Demonstrated experience using Agile frameworks and change management to drive complex projects to completion.
• Analytical Depth: Strong business and process analysis skills with an analytical mindset capable of solving complex problems through innovative optimizations.
• Communication: Excellent interpersonal skills with the ability to articulate and quantify the business value of AI and automation to stakeholders at all levels.
• Experience in the Fintech industry is preferred

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
• HSA & FSA accounts
• Life Insurance Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11 Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.