Food and Drinks Intern Waiter

What are we looking for

A Food and Drinks Intern - Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Drinks and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Food and Drinks Intern - Waiter is responsible for welcoming guests and working across several areas of Food and Drinks during your placement to deliver an excellent Guest and Member experience while managing guest queries.

What will I be doing

As a Food and Drinks Intern - Waiter you are responsible for welcoming guests and working across several areas of Food and Drinks in your placement to deliver an excellent Guest and Member experience. A Food and Drinks Intern - Waiter will also be required to manage guest queries. Specifically you will be responsible for performing the following tasks to the highest standards:

• Able to work in all areas of Food and Drinks including Bar Restaurant Room Service and Conference and Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships