Audio Visual Engineering, Lead Associate

Key Responsibilities

Video Operations Support

• Maintain and troubleshoot video conferencing equipment and systems.

• Provide Tier 3 incident support and perform preventative maintenance.

• Schedule and support virtual and hybrid conferences ensuring high-quality delivery.

• Assistwith network refresh initiatives tomaintainoptimalperformance.

Infrastructure & System Management

• Support new room build-outs technology refresh projects and system upgrades.

• Conduct requirements analysis and site surveys for new installations.

• Design conference room layouts and system configurations.

• Manage procurement inventory and asset tracking for video equipment.

• Document configurations andmaintainsystem documentation.

• Perform system testing and support security reviews and certification processes.

Event Production & Coordination

• Establish processes and standards for virtual/hybrid events at DOE.

• Coordinate with program office POCs external presenters labs and vendors.

• Schedule and conduct multiple dry runs for events.

• Troubleshoot technical issues during rehearsals and live events.

• Format presentation slides and produce live events.

• Conduct post-event assessments capture lessons learned and update SOPs.

Customer Support & Training

• Provide training for end-users on video conferencing systems and event processes.

• Deliver exceptional customer service and technical support during events.

Strategic Planning & Innovation

• Participate in technology refresh planning and strategic initiatives.

• Research and recommend innovative video technologies and solutions.

• Minimum of 5 years with BS/BA; Minimum of 3 years with MS/MA; Minimum of9years withHigh School Diploma
• Experience:

• Experience withvideo conferencing AV systems or IT infrastructure support.

• Experience with VTC systems (Cisco Polycom Zoom Teams etc.).

• Familiarity with network infrastructure and Tier 3 troubleshooting.

• Skills:

• Strong knowledge of AV system design and integration.

• Proficiencyin project management and documentation.

• Excellent communication and coordination skills.

• Ability to work under pressure and manage multiple priorities.

• Must be able to obtain andmaintaina Department of Energy (DOE) security clearance.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.