Director, Future Field Engagement Strategy – Role Design

Job Description Summary

Job Description

Key Responsibilities:

• Lead the design and evolution of field roles aligning responsibilities to customer archetypes targeting strategies and modern engagement models.
• Define clear role competencies accountabilities and interfaces to create clarity reduce overlap and enable strong crossrole collaboration.
• Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios.
• Reimagine field roles as part of an integrated engagement ecosystem thoughtfully balancing human expertise digital capabilities and AIenabled solutions.
• Partner closely with People & Organization (P&O) Field Leadership and Capability teams to align role design with talent strategies capability needs and organizational priorities.
• Clearly articulate role architectures interfaces and talent pathways to support development mobility and longterm sustainability.
• Establish clear boundaries between role architecture and capability building enabling shared ownership and seamless collaboration with talent development teams.
• Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization.
• Monitor market dynamics competitor models and internal feedback to continuously refine and evolve field role design.
• Champion a culture of innovation adaptability and continuous improvement in how field roles are designed and deployed.

Essential Requirements:

• Bachelors degree required from 4-year college or university.
• 8 years experience in field force strategy role design or organizational effectiveness within pharmaceutical biotech healthcare or similarly structured industries with large geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices diagnostics life sciences services insurance consumer health or B2B sectors.
• Demonstrated experience designing and evolving role architectures within large complex matrixed organizations.
• Deep understanding of field deployment models account team structures and crossfunctional engagement in dynamic environments.
• Proven ability to partner effectively with People & Organization (P&O) field leadership and capability teams to drive role transformation and alignment.
• Strong strategic analytical and facilitation skills with the ability to translate complexity into clear actionable frameworks.
• Exceptional written and verbal communication skills enabling clarity alignment and shared understanding across diverse stakeholders.
• Experience building scalable datainformed models that balance insight execution and organizational agility.

Desirable Requirements:

• Experience leading or contributing to transformation initiatives within commercial field consulting or fastgrowing healthcare or technology environments including exposure to largescale change programs.
• Familiarity with modern commercial ecosystems such as digital engagement platforms CRM systems emerging technologies and/or sales marketing or customerfacing roles that inform how organizations engage customers at scale.

Novartis Compensation Summary:

The salary for this position is expected to range between $185500 and $344500 per year.

The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired