Instructional Designer II

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable healthier environments for our residential and commercial customers while reducing their carbon footprint we lead the field in innovation with our cooling heating indoor air quality and refrigeration systems.

Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton Georgia produce evaporators condensers compressor racks and other top-quality refrigeration products for their six market-leading brands: Bohn Larkin Climate Control Chandler Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets convenience stores restaurants warehouses and distribution centers in addition to other applications such as data centers pharmaceutical and industrial process cooling.

The Instructional Designer II is responsible for designing developing and maintaining training materials that support organizational learning needs. This role works closely with subject matter experts and internal stakeholders to create clear engaging and accurate learning solutions. The position primarily supports execution of training initiatives content updates and development of learner materials across instructor-led digital and blended formats.

Key Responsibilities

Design & Development

• Develop learner-centered training materials including participant guides instructor guides job aids and multimedia content.
• Translate complex technical or operational information into clear visually effective and learner-friendly training materials.
• Apply instructional design principles and adult learning practices to create engaging and practical learning experiences.

Collaboration & Content Accuracy

• Partner with subject matter experts to gather information validate accuracy and align training content with business needs.
• Revise and maintain training materials in response to product process system or policy changes
• Support the development organization and rollout of new and existing training programs.

• Support course development QA by reviewing content for accuracy instructional alignment and accessibility.

Evaluation & Improvement

• Use learner feedback assessment results and stakeholder input to improve training materials and overall learner experience.
• Assist in tracking learning effectiveness completion data and performance outcomes to support continuous improvement.

Education & Experience

• Bachelors degree preferred or an equivalent combination of related education and experience.
• 23 years of experience in instructional design content development or a related learning role.
• Experience in HVACR or a similar technical industry preferred but not required.

Skills & Competencies

• Working knowledge of adult learning principles and instructional design methodologies.
• Proficiency with Articulate 360 required. Experience with Adobe Creative Cloud (including Premiere Pro and InDesign) preferred.
• Strong skills in Microsoft Office (Word PowerPoint Excel).
• Excellent written verbal and interpersonal communication skills.
• Ability to manage multiple tasks meet deadlines and collaborate effectively with SMEs and stakeholders.
• Adaptable detail-oriented and open to feedback in a collaborative work environment.

Portfolio of relevant work place of a portfolio candidates may be invited to complete a short practical exercise to demonstrate their approach.

Compensation:This is a salaried exempt role. The starting salary range for this role and market is between $65000-$85000 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

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