Senior Experience Designer III

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

At Verizon we believe that everyone deserves access to seamless reliable and affordable wireless solutions that enhance their day-to-day lives. By joining our team youll play a pivotal role in this mission delivering innovative customer-focused solutions that open up a world of possibilities. Were not just in the business of technology; were in the business of connecting people empowering them to explore share and engage with the world around them in ways they never thought possible.

The Value Organization: Powering Connections with Purpose

Verizons Value brands offer a comprehensive portfolio of no-contract prepaid wireless solutions all powered by Verizons leading nationwide 5G and 4G LTE network.

Designed to fit the varied needs of the value consumer our diverse brand offerings include:

• Straight Talk: Available exclusively through Walmart Straight Talk offers reliable value helping hard-working customers save money and live better. Benefits include Walmart membership and home internet options.

• Total Wireless: Total Wireless is the local neighborhood brand with urban stores across the country. The brand offers the power of the Verizon network at an outstanding value with a 5 year price guarantee on select plans.

• Visible: Available online Visible is the brand that savvy consumers know to go to for a great value. Visible believes you shouldnt have to join a family plan to save on wireless and offers a simple streamlined online-first way to buy a wireless plan.

• Simple Mobile: Simple Mobile empowers customers to feel at home wherever they are acting as a neighborhood catalyst through its service. It provides affordable flexible plans with international calling and operates on Verizons reliable network.

• Tracfone: For individuals who see tech as a tool not a way of life Tracfone is the reliable affordable option. For over 25 years Tracfone has focused on providing high-quality wireless to those overlooked by conventional providers due to affordability or credit history emphasizing No Bills No Contracts No Surprises.

• Verizon Prepaid: Leveraging the strong Verizon brand recognition Verizon Prepaid is ideal for those who want service directly from Verizon without a postpaid commitment or credit checks offering flexibility and access to the leading 5G and 4G LTE network.

• Walmart Family Mobile: As another essential tool in busy peoples utility belt Walmart Family Mobile exists to empower heroic parents to stay ahead of their familys every need. It offers affordable no-contract plans with family discounts and supports programs like Lifeline.

• SafeLink Wireless: SafeLink believes that in todays digital-first society connectivity is a new basic need and a right for every person. Without judgment SafeLink fulfills our obligation to connect the disconnected through government subsidies and the Lifeline program utilizing Verizons nationwide network.

What youll be doing...

A Senior Experience Designer III is differentiated by their strong role in shaping processes and developing points of view based on a deeper understanding of partner motivations and business technical and customer context. Additionally as a Senior Experience Designer III you may be more involved with the onboarding and recruiting experience as they grow mentorship skills for Lead-level and above work.

• Working independently with some guidance to identify and tackle larger more open-ended problems and help plan overall approach.

• Judging solution quality and context appropriateness.

• Playing a role in evolving the design system by proposing updates and participating in feedback opportunities.

• Actively exploring user context and engaging in targeted user centric activities.

• Participating in user insight gathering activities. Participating in analysis of observations to develop insights. Designing solutions that use user insights.

• Understanding motivations and drivers of partners to optimally design solutions within Verizons business context and revenue model.

• Identifying project needs and engaging partners in conversation to fully understand needs.

• Presenting work and engaging in constructive dialogue with partners to understand the context of requirements and ensuring strong design rationale.

• Persuasively presenting overall design solutions and rationale to Business partners.

• Consistently providing field mentorship in areas of expertise.

• Playing a lead role in mentoring new team members with a focus on craft and process.

What were looking for...

Youre an expert design practitioner who grounds user-centered design solutions in product tech and business strategies. You excel in at least one core discipline are able to work independently and deliver within deadlines. Youre a model and mentor for designers in your areas of expertise on your projects and contribute more broadly to our communities of practice. You demonstrate growth as an individual practitioner and facilitate the growth of your peers.

Youll need to have:

• Bachelors degree or four or more years of work experience.

• Four or more years of relevant experience required demonstrated through work experience and/or military experience.

• Proficiency in UX digital design skills and prototyping.

• Experience in user centric design overall.

Even better if you have one or more of the following:

• Bachelors or Masters degree in Design.

• Portfolio is all professional work.

• Contributed to multiple design programs or shipped products with a large user base.

• Contributed to overall product success.

• Experience designing across a variety of platforms audiences and domains.

• Demonstrated in understanding of the broader business technical and customer context.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.