PMO Analyst

Key Responsibilities

• Produce financial reports for account teams (contract/SOW burndown).
• Validate track and approve TOIL for account teams.
• Track manage and report account expenses.
• Account invoice review and approvals.
• Client asset management.
• Support onboarding new team members and create rotation plans where appropriate.
• Support the team with travel and accommodation booking as required.
• Provide timely and visual client-ready reporting on SLA/KPI adherence social value commitments financial performance commercials and delivery status at the agreed frequency level to a range of stakeholders across the business up to C-Suite level.
• Manage reporting on contract/SoW compliance.
• Manage team work plans/ schedules and on-site register
• Facilitate key meetings/ ceremonies with stakeholders where appropriate.

• Establish and maintain standards for projects.
• Offer guidance on best practices and processes for managing projects.
• Monitor progress against plans and report on results.
• Schedule and facilitate reviews to ensure projects are on track.
• Oversee dependencies action/ issue monitoring and controls and help to perform health checks work streams/ SoWs
• Be an active participant in the Delivery Management community within the engagement and Made Tech.

• Build and implement plans to improve the Agile delivery management capability.
• Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability.
• Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice.

Skills Knowledge & Expertise

• Advanced spreadsheet skills are essential. Experience in manipulating analysing and visualising data automated tasks and creating complex reports (mastering advanced formulas functions data validation pivot tables macros and charting techniques)
• Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering user experience architecture etc.).
• Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance policy adherence etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes.
• Experience of project scheduling risk management budget management and tracking the realisation of benefits.
• Experience of identifying and managing risks dependencies and assumptions using a robust RAID management process.
• Experience of managing issues using a robust process to identify action plans and track remediations to conclusion.
• Experience of building project plans and tracking adherence to plans including dependencies and inter-dependencies within an Agile delivery model.
• Experience in coaching others in Agile project management best practices.
• Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business including C-Suite executives.
• Experience in managing the activities of a project team in a matrixed project organisation.

Job Benefits