Assistant Manager Digital Reconciliation

Job Description:

Digital Operations & Reconciliation Management

• Oversee and support the actualization and reconciliation of digital media campaigns ensuring accurate delivery billing and financial alignment across platforms and vendors.

• Manage endtoend invoice processing workflows including validation approvals discrepancy resolution and clearance for payment.

• Partner closely with Media Financial Operations Accounts Payable media partners publishers platforms and adtech vendors to ensure seamless execution and timely invoice processing.

• Ensure consistent compliance with audit guidelines SOX controls client requirements and internal operational standards.

• Own delivery against clientmandated quarterly reconciliation timelines proactively managing risks dependencies and escalations.

• Lead resolution of complex billing delivery and reporting discrepancies providing guidance to team members and ensuring appropriate documentation.

• Enforce internal escalation frameworks acting as a point of escalation before involving senior leadership.

• Review and analyze media partner open payable and aging reports identifying trends risks and corrective actions to prevent overdue balances or financial exposure.

• Deliver concise accurate and actionable reporting on campaign status financial health and reconciliation progress to internal stakeholders.

Client & Internal Stakeholder Management

• Serve as an operational point of contact for assigned accounts supporting crossfunctional alignment and issue resolution.

• Partner with internal finance and account teams to provide clear visibility into open items outstanding invoices and reconciliation status.

• Support and guide teams in proofofperformance validation and discrepancy resolution discussions.

• Lead or colead regular internal status meetings driving agenda followups and accountability.

• Communicate with all stakeholders in a professional confident and solutionsoriented manner demonstrating strong written and verbal business communication skills.

Team Support & Process Excellence

• Provide daytoday guidance and quality oversight for Senior Associates ensuring adherence to processes and timelines.

• Identify opportunities for process improvements standardization and efficiency gains within digital reconciliation operations.

• Support audits by ensuring documentation accuracy readiness and timely responses to audit requests.

• Contribute to onboarding knowledge sharing and bestpractice documentation across the team.

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