Customer Success Specialist

RemotelyTalents

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profile Job Location:

Buenos Aires - Argentina

profile Monthly Salary: m 2000 - 2500
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Were looking for a Customer Success Manager who thrives on building relationships driving product adoption and helping customers get real value from a SaaS platform.

This is a hands-on role where youll guide customers from onboarding to long-term successensuring they fully leverage the platform to improve their accounts receivable workflows.

If you enjoy combining customer support onboarding and proactive engagement this role is for you.

What Youll Do

  • Lead onboarding and activation of new customers

  • Drive ongoing engagement and product usage

  • Proactively reach out to inactive or underutilized accounts

  • Provide support via chat email and calls

  • Educate customers on best practices and platform features

  • Help optimize payment processes and collections workflows

  • Build strong relationships and identify opportunities for
    testimonials and case studies

Who You Are

  • 3 years of experience in Customer Success SaaS onboarding or support

  • Strong communicator who enjoys working directly with customers

  • Comfortable with outbound follow-ups and light demos/sales conversations

  • Tech-savvy with a problem-solving mindset

  • Proactive organized and detail-oriented

Tools & Setup

  • Fully remote role

  • Hubstaff is required during working hours

Why Join

  • High-impact role with direct influence on customer success

  • Mix of support strategy and relationship-building

  • Opportunity to work closely with a growing SaaS product

  • Stable remote schedule with clear structure

MondayFriday 6:00am3:00pm PST

Were looking for a Customer Success Manager who thrives on building relationships driving product adoption and helping customers get real value from a SaaS platform.This is a hands-on role where youll guide customers from onboarding to long-term successensuring they fully leverage the platform to im...
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