Manager of Data and Analytics Offshore Hub

Join our Team as a Manager of Data and Analytics Offshore Hub!

Location: Gurgaon

Hours: UK Shift

About the role:

Step into a pivotal leadership role where youll run Onecoms Offshore Data & Analytics Delivery Hub and shape how highquality insights reporting and data solutions land across the business. Youll own the delivery engine that powers BAU reporting KPI analytics and data migrationsensuring predictable output strong technical standards and a smooth onshoreoffshore partnership. If you thrive in a fastpaced environment love bringing structure to complexity and enjoy developing people as much as delivering outcomes this role gives you the platform to make a real impact.

What makes you a great fit:

• Experience leading an offshore or nearshore analytics/data delivery team

• Strong delivery management skills: backlog ownership prioritisation estimation dependency management and clear communication

• Confident in implementing QA processes documentation standards and repeatable delivery practices

• Hands-on technical grounding across SQL/BigQuery dbt Python automation and Power BI

• Skilled at managing stakeholder expectations and communicating progress risks and requirements

• Able to coach analysts set goals and build capability in analytics and data engineering

• Comfortable working with structured governance (change requests project planning PMO principles)

• Degree or equivalent experience in data/analytics computer science engineering or similar
  

Key responsibilities:

• Lead and run the Offshore Data & Analytics Delivery Hub ensuring predictable highquality output across BAU reporting KPI analytics and data migrations

• Own the offshore delivery plan and run a weekly rhythm including intake prioritisation sprint/kanban planning and delivery reviews

• Allocate work effectively across the analyst team manage dependencies and ensure commitments are met

• Implement QA gates for datasets and reports including data checks peer review UAT support and performance validation

• Drive documentation runbooks change control and repeatable processes to ensure outputs are auditable and consistent

• Provide handson technical oversight across BigQuery/SQL dbt modelling Python automation and Power BI

• Triage technical blockers drive rootcause fixes and ensure operational monitoring and alerting are in place

• Act as the onshorefacing lead for the offshore hub: clarify requirements manage expectations communicate progress and support UAT/signoff

• Partner with Commercial Finance Revenue Assurance Product and Operations to ensure smooth delivery and alignment

• Linemanage and develop a team of analysts setting goals coaching on standards and building capability in analytics consulting and data engineering

• Foster a highperforming inclusive team culture and escalate issues or risks promptly to ensure strong outcomes for Onecom

Perks for our People:

• Holidays: 18 days annual leave 6 public holidays

• Other Leave: 7 days casual leave 7 days sick leave

• Development: In-House Training Academy

• Wellbeing: Mental Health support

Who we are:

Onecom is an award-winning provider of Communication Technology trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity diversity and inclusion and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.