IT Engineer

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner who played and fought his way through always with style and despite the establishment. Today Fred Perry is a global community of over 370 employees all inspired by the Laurel Wreath and what it represents

PURPOSE:
This role blends project delivery BAU support cloud engineering security vendor management documentation and mentoring. It requires someone who can hit the ground running communicate clearly and operate with a high degree of professionalism.

You will work across a variety of infrastructure cloud automation networking and security platforms supporting both strategic initiatives and daily operational demands. The role includes leading assigned transformation projects resolving advanced technical escalations and driving continuous improvements across the IT estate.

This position may require occasional out-of-hours work and limited travel across the UK EU and US for project or operational needs.

KEY RESPONSIBILITIES:

Technical Leadership & Project Delivery

Lead and deliver infrastructure and cloud projects assigned to you working collaboratively with other senior engineers or stakeholders.

Contribute to long-term architectural planning providing input into future-state designs and technology direction. Propose modern solutions for modern technology needs with a cloud first approach.

Design deploy and support Microsoft 365 and Azure workloads including identity security and collaboration solutions.

Drive and support the implementation of Microsoft Copilot including both end-user experience optimisation and administrative oversight.

Work on initiatives involving AI automation agent-based systems and emerging Microsoft cloud technologies.

Lead major infrastructure cloud and application migration projects within your allocated scope.

Act as a senior escalation point for third-line issues through to full resolution.

BAU Support & Operational Excellence

Support daily IT operations across servers networking cloud services identity platforms and security tooling.

Assist with general IT department needs including hardware procurement vendor coordination and asset/licensing management.

Ensure systems meet high standards of uptime performance and reliability.

Follow ITIL-aligned processes including change control incident and problem management and documentation standards.

Networking & Infrastructure Support

Troubleshoot and support core networking components (TCP/IP DHCP DNS routing VPN).

Maintain secure resilient connectivity across cloud and on-premises infrastructure.

Security Governance & Compliance

Maintain a strong security-first mindset across all platforms and processes.

Support governance requirements including GDPR and PCI compliance.

Contribute to audit readiness and ongoing security enhancements.

Collaboration Communication & Stakeholder Engagement

Liaise with internal teams clients business stakeholders and external vendors.

Maintain strong communication and build collaborative relationships.

Translate complex technical topics into clear user-friendly language for non-technical audiences.

Produce high-quality documentation including standards knowledgebase articles and procedural guides.

Mentoring & Team Leadership

Mentor junior engineers in both technical and process-related areas.

Support skills development knowledge sharing and best-practice adoption.

Contribute to shaping technical standards and improving operational practices.

Demonstrate professionalism quality and clarity in all interactions

THE PERSON:

Self-starter with the ability to hit the ground running.

Energetic eager to learn and motivated to improve systems and processes.

Excellent written and spoken English; clear and confident communicator.

Ability to manage multiple projects and tasks under tight timelines.

People-focused approachable and able to build strong working relationships.

High attention to detail documentation quality and operational accuracy.

Keeps up-to-date with emerging technologies cloud advancements and industry best practices.

At least 23 years experience in a similar Senior / Third Line role.

Ideally holding 23 of the following certifications: AZ-104 AZ-700 AZ-500 SC-200 MS-100

Additional beneficial certifications: ITIL Foundation Security Jamf Linux M365 AI/Copilot certifications

Desirable Experience

Experience using APIs for systems integration or workflow automation.

Building and supporting automation solutions using Azure Logic Apps.

Experience with the Power Platform especially Power Automate.

Working within medium-to-large enterprise technology environments.

Vendor management procurement experience and supplier engagement.

Building documentation technical standards and internal knowledgebases.

Exposure to DevOps tools infrastructure automation or CI/CD pipelines.

HOURS:

We actively encourage our teams to have a good work/life balance and so we are pleased to offer flexible working shifts at Fred Perry HQ. Our core shift hours are from 10am 4.30pm and so employees can choose to start and finish early or start and finish late. (i.e. work 8:00am-4:30pm or 10:00am-6:30pm etc). We also have 30-minute early finish on Fridays.

As we continue to work in a more flexible way the Head Office acts a brand hub where we can all connect and collaborate with one another. This role is a mix of office based (London) and remote working. We will expect the employee to come into the office regularly for face-to-face meetings and to work alongside their team on collaborative projects.

BENEFITS:

We are proud to offer a wide range of benefits to all our staff and continue to reassess what our community needs from us to thrive. We dont want to be a good company to work for we want to be a great one. Here are some things we currently offer:

• Annual performance-related bonus

• Competitive salary

• Generous staff discount and regular sample sales

• Generous pension scheme with 8.5% company contribution

• Option to buy an extra 5 days holiday annually

• Enhanced maternity and paternity packages

• Life insurance

• Private healthcare

• Cycle to work scheme

• Early finish Fridays

• Season ticket loan

• Additional benefits with long service

• 25 days annual leave plus Bank Holidays

• Annual Birthday vouchers

• EAP

• Social Events

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.