Junior Client Solutions Architect INTERNAL ONLY

Junior Client Solutions Architect

The DDC Group has an amazing opportunity for aJunior Client Solutions Architectto join our growing global team.As a critical part of theTechnologyTeam reporting directly to the Head of AI Engineering you willbe responsible forsupporting solution design and delivery by producinghighqualitydocumentation carrying out research and keeping up to date with modern technology trends.Youlldevelop a strong understanding ofendtoendprocesses take ownership of queries relating to existing solutions and ensure workboards and artefacts are keptaccurateand up to date.Youllalso deliver small automation and AI initiatives contributing to continuous improvement and helping drive innovation across the team.

Working hours;37.5 hours per week Monday to Friday 9:00am to 5:30pm however flexibility will beto meet business requirements.

Hybrid working;with flexibility toattend the office as and when requested.

Closing date: Monday 27th April9am.

Key Responsibilities:

• Support solution design (solutionising) activities across client projects.

• Produce andmaintainhighqualitytechnical and process documentation.

• Conduct research and stay up to date with modern technology trends and emerging tools.

• Learn and understandendtoendsolution delivery processes.

• Own and respond to queries related to existing client solutions.

• Maintain and update workboards to ensureaccuratetracking of tasks and progress.

• Lead and deliver minor automation and AI solution projects.

• Contribute to continuous improvement initiatives within the team.

What do you need

• Curiosity and enthusiasm to develop new skills technologies tools and processes particularly in automation AI and emerging technologies.

• The ability to communicate effectively in writing and verbally including documenting solutions and engaging with stakeholders.

• Logical thinking curiosity and the ability to work through problems even outside of technical settings.

• Able to manage tasks prioritise work and keep workboards and documentationaccurateand up to date.

• Comfortable asking questions seeking guidance and taking initiative when support is needed.

• Able to work independently whenand contribute effectively as part of a team.

• Confident using standard digital tools (e.g. Microsoft Office web applications communication platforms) and modern software with no advanced technical experience.

• Care and accuracy when working on documentation research andsolutionrelatedtasks.

Industries:BankingFinancialServices&Insurance HealthcareLife Sciences&Public SectorEnergy & Utilities RetailAutomotive & DiversifiedShipping&LogisticsandTravel& Hospitality.

Platforms

DDC Evora

DDC Sync

Click apply tojoin us as aJunior Client Solutions Architect.

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About the company

With over 35 years of experience The DDC Group delivers business outcomes through innovation efficiency and a strong commitment to client success. We provideend-to-endsolutions across customer experience data & analytics and technologyenabled services supporting global clients across multiple industries.

Required Experience:

Junior IC