Shared Services Advisor

About this opportunity:

The Shared Services Advisor ensures the reliable daytoday operation of IT infrastructure across Western Canada field sites. Based in Lloydminster this role serves as the primary onsite IT resource supporting enduser computing and field infrastructure while acting as a key liaison between field operations and centralized IT teams. The successful candidate will travel to surrounding field sites as required to support seamless IT delivery.

The Shared Services Advisor provides handson incident and escalation support SMART HANDS assistance for remote IT and approved nonIT teams and manages the installation relocation and tracking of IT assets and inventory. The role focuses on maintaining operational stability minimizing service disruptions and proactively identifying and communicating risks and enduser impacts.

While primarily operational the Advisor contributes field expertise to approved projects as needed. Success in this role requires a versatile technical generalist who can work independently in remote environments communicate effectively with technical and nontechnical stakeholders build strong working relationships and travel extensively to support businesscritical field operations.

Interested in working in Lloydminster Learn more!

Work Environment:

• This position is located in Lloydminster and requires the successful candidate to live in the area.

What youll do:

• Accountable for the stability availability and safe operation of IT infrastructure that enables frontline business activities

• Deliver consistent onsite IT support for frontline operations across multiple remote and rural locations

• Partner with Deskside Infrastructure Workplace Security application teams and site stakeholders to ensure seamless service delivery

• Execute and oversee IT assets inventory and infrastructure changes aligned with enterprise standards

• Resolve incidents and escalations to protect productivity operational continuity and safety

• Make independent operational decisions proactively communicate risks and apply sound technical judgment in dynamic field environments

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally authorized to work in Canada

• Postsecondary diploma or degree in IT Computer Systems Engineering Technology or equivalent handson experience

• 2 years of experience supporting IT infrastructure and enduser computing in operational industrial or fieldbased environments ideally across remote or distributed locations

• Demonstrated experience with networking telecom servers storage incident response escalation troubleshooting and asset lifecycle management

• Proven ability to work independently solve complex problems without predefined procedures and collaborate effectively with centralized IT teams and business stakeholders

• Willingness to travel to remote and rural field sites and work safely in regulated safetysensitive environments

We acknowledge the value of transferable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

For this position you will be required to maintain a Class 5 drivers license a satisfactory driving record and adhere to the appropriate Company policies and guidelines. A drivers abstract will be one of the background checks requested in the pre-employment screening for the final candidate.

Note: The application deadline for this position is 11:59 PM MT May 4th 2026.

Cenovus was ranked one of Canadas Best Employers in 2025. Were committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus its subsidiaries and affiliates please email .

Who we are:

Ranked as one of Canadas Best Employers in 2025 Cenovus is an integrated energy company headquartered in Calgary. Were committed to maximizing value by developing our assets in a safe responsible and cost-efficient manner. We operate in Canada the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta thermal and conventional crude oil and natural gas projects across Western Canada crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovuss downstream operations include upgrading refining and marketing operations in Canada and the United States.

Find Cenovus on LinkedIn Facebook and Instagram.

The Cenovus experience

Total rewards

Were committed to being an employer of choice through competitive compensation and our comprehensive total rewards package including:

• Paid vacation (including a flex day program for eligible staff)

• Health & dental benefits

• Substantial mental health coverage

• Life insurance

• Disability benefits

• Employee family assistance

• Virtual healthcare coverage

Our development philosophy

We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives including:

• Internal course offerings

• Education assistance for additional development

• Opportunities to work on special projects

• Leadership development programs for emerging and established leaders

We actively promote internal job movement recognizing the value of gaining new perspectives building connections across teams and applying expertise in new ways. As a fully integrated energy company we believe that sharing knowledge across our business and operations creates stronger outcomesfor employees and for the company as a whole.

Our culture

• Our purpose: We energize the world to make peoples lives better.

• Our values:

  • Protect what matters

  • Do it right

  • Make it better

  • Do it together

• Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program Cenovus Cares connects our people to our purpose inspiring action and elevating impact year-round.

  • Support causes you care about with volunteer opportunities in and outside of work.

  • Earn donation grants while volunteering (up to $1000 per event).

  • Receive donation matching up to $25000 annually.

• Staff resource groups: We have various staff resource groups to help ensure our people feel a sense of belonging and can grow and do their best work. These voluntary groups are employee-led and all groups are open to all staff in all locations.

Equal opportunity employer

We believe a workplace where everyone has merit-based opportunities to grow achieve career aspirations and feel a sense of belonging benefits our people our company and the regions where we live and work. We embrace and encourage different perspectives and approaches which help us make better business decisions. We believe that through this approach we can solve challenges seize opportunities and unlock innovative solutions.

To achieve an unbiased and respectful workplace individuals are evaluated based on qualifications merit and abilities and we encourage applications from all qualified candidates. We also acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

For more information about working at Cenovus visit .

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Interested in this opportunity Click the Apply link.

If you are a CURRENT EMPLOYEE please apply by going to our Internal Career Site.