Technical Infrastructure Program Manager, Infrastructure Capacity Management

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Amazon Web Services (AWS) provides a highly reliable scalable and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source build and maintain our socially responsible data center supply chains. We are a team of highly-motivated engaged and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.

A TIPM II is responsible for managing a small or existing infrastructure technology program successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently seeking guidance as needed.



Key job responsibilities
Program Management
Manage difficult and/or cross-functional infrastructure builds/goals
Work with multiple teams if program goals require it
Partner with vendors customers partner teams and engineering teams
Own program communication and status updates

Technical Execution
Capable of adapting infrastructure builds to varying scenarios
Interpret how dependencies of infrastructure builds interact
Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
Deep dive and define infrastructure requirements and dependencies for mature technical products

Strategic Work
Understand business problems workflows technologies automation/tools and interdependencies
Partner with technical managers to secure resources set project priorities milestones and drive delivery
Write PR/FAQs support OP1-2 efforts and create strategic program documentation
Accelerate progress by driving crisp and timely decisions clearing blockers and escalating appropriately

Scope and Influence
Works across teams
Influences customers roadmap priorities decisions and engineering processes
May influence external entity interactions
Advises managers (up to 3 tiers above your level)


A day in the life
Youll begin your day connecting with international teams to align on supply chain priorities. Throughout the day youll analyze supply chain data identify trends and create recommendations for process improvements. Youll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Internal job description



- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds
- Bachelors degree in Engineering Math Business Supply Chain or other related quantitative discipline

- Experience creating iterating and improving end-to-end operations
- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
- 3 years professional experience (in high technology or consumer electronics)
- MBA or advanced degree in engineering operations research mathematics or other quantitative disciplines

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 127100.00 - 171900.00 USD annually
USA VA Herndon - 127100.00 - 171900.00 USD annually
USA WA Seattle - 127100.00 - 171900.00 USD annually