Direct Mail Program Manager

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub(soon to be Happen Bank)is built around a simple purpose: to clear the way to help people turn intention into action and action intofinancial progress. That means offering focused products a frictionless mobile-first experience and clear terms with no gotchas. Respect and fairness is part of our DNA and that ideal shapes how we work how we treat each other and how we invest in our employees and our community. Join us in using data bold thinking and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

What Youll Do

• Own end-to-end execution of direct mail campaigns managing timelines mail drops and stakeholder alignment from kickoff through delivery

• Serve as the central point of contact across internal teams and external vendors leading weekly status meetings and driving accountability against deliverables

• Manage vendor relationships overseeing production schedules reviewing creative proofs and partnering on cost optimization test strategies and performance improvements

• Maintain campaign documentation mail tracker and the DM playbook as the source of truth for the team

• Support budget management including PR creation invoice tracking accruals and USPS postage funding

• Oversee creative asset organization and accuracy across SharePoint and internal systems including creative code management across agencies and vendors

• Identify and drive process improvements that increase efficiency scalability and audit readiness across DM operations including exploring where AI tools can reduce manual effort or improve accuracy

• Develop campaign summaries presentations and supporting materials that communicate performance and status clearly to stakeholders

About You

• 4 years of experience in marketing operations campaign execution or direct mail and can independently own complex workflows without close oversight

• Bachelors degree in a related field; or equivalent work experience

• Youre highly organized and detail-oriented you catch what others miss and hold yourself to a high bar on accuracy and completeness

• You take ownership of your work and proactively surface risks resolve issues and improve processes rather than waiting to be asked

• You manage vendor relationships with confidence influencing outcomes and holding partners accountable to timelines and quality standards

• You collaborate effectively across teams and adapt your communication style based on audience and context

• You actively look for ways AI can improve your work from streamlining repetitive tasks to improving documentation quality and you bring good judgment about what to verify before acting on any output

• You thrive managing multiple priorities in a fast-paced environment and know how to keep things moving without losing rigor

Nice to Have

• Experience with Oracle Fusion for PR creation and budget management

• Familiarity with Asana JIRA or similar project tracking tools

• Background in vendor strategy testing frameworks or campaign performance analysis

Work Location
San Francisco

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be offers relocation based on actual job level.

Time Zone Requirements
Primarily PT

While the position will primarily work local hours LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to LendingClub offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of LendingClubs Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

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LendingClub is an equal opportunity employer and dedicated to diversity equity and inclusion in the workplace. We do not discriminate on the basis of race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) gender gender identity gender expression sexual orientation age marital status veteran status disability status political views or activity or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at