Sr. Technical Program Manager, Payments Security

Come build the future with us! In Payments Security we protect foundational systems and products that allow Amazon to accept payments for all goods content and services that people buy at Amazon and around the world. We are looking for an Sr. Technical Program Manager to drive initiatives aimed to secure Amazon Payments most critical businesses protecting mission-critical services and customer experiences. You will focus on securing the products and frameworks in Amazon Payments that processes millions of transactions every day across dozens of countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars through our systems annually. We are re-inventing the vision of our platform to provide our internal and external clients the best payment gateway service.

Payments Security owns full-stack Product Security for Payments across Amazon and its business units deeply supporting the Global Payments businesses. We are part of Amazons broader Stores Security organization responsible for protecting Amazons global information assets. We partner across global Payments business units to innovate in full-stack security (data application network containers infrastructure) ensuring our Payments applications and infrastructure are secure-by-design from concept to launch and into continuous operations. We are a strategic security partner to our Payments businesses ensuring we uphold the highest security bar for our production and pre-production systems balancing short-term mitigations with long-term secure-by-design architectural solutions making Security simpler and differentiated.

We provide security In the Cloud and enable scalable mechanisms for software developers and systems to meet Amazons security and privacy requirements. We are both a customer and a partner to AWS in raising security awareness providing scalable tools and protecting shared infrastructure.

This position will provide you with a challenging and rewarding opportunity to solve difficult security problems at planetary scale. As a Technical Program Manager you will help ensure that customer data is secure across Amazon Payments products and services. You will help define short-term and long-term security strategy. You will balance your efforts between strategic and operational deliverables. You will have the opportunity to work with talented security and other engineering teams within Amazon. You care deeply about keeping Amazon customers data secure and therefore are passionate about finding and mitigating vulnerabilities/risks by providing actionable guidance to product teams and drive long term security improvements.

Youre well-known for your deep security technical knowledge your excellent program management and your excellent prioritization skills as well as your ability to communicate at all levels of an organization (technical and non-technical). The successful candidate must be autonomous comfortable operating in highly ambiguous situations and must deliver results in a fast-paced environment.

Efficient time management skills are required along with the ability to deliver results in the face of uncertainty. Technical Program Managers in this role must show exemplary judgment in making technical trade-offs between short versus long term security and business goals. They must also demonstrate resilience and navigate difficult situations with composure and tact. The successful candidate must be one that can own end-to-end critical initiatives in Amazon Payments Payments Security and other teams at Amazon.

Key job responsibilities
- Define scope manage and ensure the successful delivery of key programs and other security initiatives end-to-end. This includes collecting business and systems requirements from stakeholders authoring specifications driving end-to-end project schedules reducing risks and reporting status.
- Collect inputs from business security technical teams and other stakeholders to build program plans to implement and deliver desired security outcomes
- Break large and complex projects down into manageable pieces secure stakeholder alignment committed resources and deliver projects in a successful and timely manner.
- Define goals and drive clarity for ambiguous or poorly defined problems and drive them to resolution. Create KPIs and other reporting metrics and own end-to-end reporting on programs that you own.
- Lead and coordinate implementation efforts to develop effective solutions make appropriate trade-offs to manage dependent release schedules and clearly communicate goals roles responsibilities and desired outcomes to cross-functional stakeholders.
- Work with technical and non-technical teams to refine plan obtain stakeholder buy-in and execute the programs.
- Anticipate bottlenecks remove blockers handle business escalations with a data-driven approach make trade-offs and balance the business needs against technical constraints
- Coordinate projects across multiple teams driving them to successful conclusion while building strong lasting relationships with internal and external customers
- Provide both structured and creative thinking in a dynamic evolving multi team environment.
- Communicate effectively at multiple levels of the organization which include technical and non-technical audiences.
- Act as an influencer across diverse teams effectively rally support for your initiatives and help deeply technical teams create simple solutions to meet your program goals.
- Create security guidance and documentation
- Support security escalations
- Carry out/own new reoccurring and ad-hoc security projects and consultations.
- Support for mentoring team building and recruiting activities.


About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.

Training and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.
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- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 7 years of technical product or program management experience
- Experience managing programs across cross-functional teams building processes and coordinating release schedules
- Experience designing or architecting (design patterns reliability and scaling) of new and existing systems or experience contributing to the architecture and design (architecture design patterns reliability and scaling) of new and current systems
- Bachelors degree or experience working directly with engineering teams

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Bachelors degree in engineering computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 148700.00 - 201200.00 USD annually
USA WA Seattle - 148700.00 - 201200.00 USD annually