Automotive BDC Representative (Call Center Agent)
Job Location:
Job Location:
Gainesville, FL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Parks of Gainesville Ford Lincoln Hyundai and Used Car Superstore
Job Description:
Were seeking a high-energyAutomotive BDC Representativeto join our team! As a vital member of our Business Development Center you will be the first point of contact for customers interested in purchasing orservicing a vehicle. Your role will be focused on setting quality appointments following up with internet and phone leads and helping drive qualified traffic into the dealership.
What we offer:
- Health dental vision and more
- 401k retirement
- Paid Vacation and Holidays
- Employee discounts
Daily Responsibilities:
- Make a minimum of 100 outbound calls per day to service prospects
- Respond to all internet leads inquiries and follow-ups via phone text and email
- Confirm and schedule appointments ensuring maximum show rates
- Maintain accurate notes and updates in the CRM (DriveCentric)
- Work closely with the sales team and managers to pass along qualified opportunities
- Follow dealership scripts and guidelines to ensure brand consistency
- Meet or exceed daily weekly and monthly performance goals
- Participate in daily team meetings and performance reviews
Requirements:
- Prior experience in a high-volume call center or BDC is preferred
- Strong communication skills and phone etiquette
- Ability to thrive in a fast-paced goal-driven environment
- Basic computer and CRM navigation skills
- Reliable attendance isnon-negotiable
- Available to work full-time including some evenings and weekends
Compensation & Perks:
- Competitive hourly rate or salary
- Bonus & commission structure based on appointment shows and sales
- Paid training
- Opportunity for growth within a high-performing dealership group
- Two shift options available. Open 8am-5pm or Closing 9am-6pm
- Opener preferred
Apply Today:
Ready to join a winning team and make an impact from day one Apply now and start your career in one of the fastest-growing departments in the dealership!
Parks Ford & Hyundai Gainesville is an Equal Opportunity Employer. We are a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
About Company
About Us: Parks Ford of Gainesville ;is a leading automotive service provider dedicated to delivering top-notch vehicle maintenance and repair services. We ...
