DCE-Bang. HQ

JOB DESCRIPTION

RoleBusiness Executive - Cygnus

DesignationDiabetes Care Executive (DCE)

FunctionSales

DepartmentDomestic Sales

Reporting toRegional Business

Manager

Job GradeL2A

Direct ReporteesNA

Indirect ReporteesNA

Role Objective:Achieve and exceed sales targets in the assigned territory by executing sales initiatives and plans

ensuring business growth and customer retention

KEY RESPONSIBILITIES

Sales Management

Analyse sales data across products services and customers using available dashboards

Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning

Create and regularly update standard visit list of relevant health care professionals and potential chemists monthly

tour and plan and coverage plan

Interact with health care professionals and patient education as per approved frequency and execute effective

delivery of communication and messages to the clinic

Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps

Follow up with health care professionals and chemists consistently after Continuous Medical Educations and

conferences

Ensure retention of health care professionals and conversion of non-core health care professionals to core health care

professionals

Monitor the effectiveness of marketing campaigns by tracking sales data

Support line managers with relevant information in joint calls and review meetings

Submit reports and adhere to the compliance requirement

Conduct delivery and demonstration of insulin devices

Participate in cycle meetings national diabetes educator programs and skill development programs

Supply Chain Management

Conduct retail chemist prescription audit and update necessary records

Coordinate with stockists to maintain optimal inventory levels and manage near-expiry product liquidation efficiently

Ensure availability of cold chain supply chain and escalate deviations (if any) in a timely manner when required

People and Culture

Demonstrate Credo values to build trust and credibility with healthcare professionals

Participate in Learning and Development programmes

STAKEHOLDER INTERACTION

Type of Interaction: Internal

Interaction with:Regional Business Manager Sales Manager Product management team Medical department

Nature of Interaction:Routine communication in connection with specified tasks and handling escalations from

accounts. Communication requiring some level of diplomacy coordination and synergy

The above statements are intended to describe the general nature level and expectations of work being performed by people assigned to this job They are not intended to be an exhaustive list of all the

required duties responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business contextType of Interaction: External

Interaction with:Healthcare Professionals / Diabetes Educators /Clearing and Forwarding Agent / Stockist /Pen Centre/

Chemists

Nature of Interaction:Detailed technical explanation of products to external customers influencing the customer

JOB REQUIREMENTS

Professional Experience and Relevant Skills

Minimum of 1 year of experience in Diabetes Care and preferrable to have 2 years of experience

Possess relevant functional and process knowledge regulatory aspects and updated knowledge of advancements in

their area of work. Must demonstrate strong interpersonal skills empathy be driven and self-motivated. Digital fluency

and proficiency in using relevant tools is essential along with a basic understanding of sales and marketing principles

Academic Qualifications & Certifications

Educational Qualification:Bachelor of Science (BSc) Graduate

Functional Competency

Empathy

Customer Orientation

Achievement Orientation

Planning & Execution

Effective Communication

Exhibits Grit

Collaboration

Adaptability

Integrity and Process Compliance

The above statements are intended to describe the general nature level and expectations of work being performed by people assigned to this job They are not intended to be an exhaustive list of all the

required duties responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context

Required Experience:

Senior IC