Director, Head of Revenue Operations

Hiive is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform Hiive brings together buyers sellers and issuers to facilitate secondary transactions in venture-backed pre-IPO companies introducing efficiency transparency and standardization to an otherwise opaque asset class.

Recognized as one of Canadas fastest-growing companies and backed by leading U.S. investors Hiive is profitable well-capitalized and building a high-performance team to meet growing demand and pursue new market opportunities.

Interested in learning more about life at Hiive Check out our careers page to see how you can grow with us!

As the Director Head of Revenue Operations at Hiive you will architect the go-to-market systems at a company poised for explosive growth. We are seeking an ambitious strategic AI-native and accomplished leader with a growth mindset who has a proven track record of building and scaling a world-class GTM Ops Sales Ops or Revenue Ops function and team within a high-performing startup or innovative financial services organization. This is a career-transforming opportunity to leave an indelible mark on a rapidly evolving industry.

You will play a lead role in strategizing building and leading the infrastructure that underpins our high-performing GTM teams. You will be a key partner to our executive team directly influencing our go-to-market strategy and execution. Your systems-thinking approach will be instrumental in creating a seamless scalable and data-driven revenue engine that propels Hiive to new heights.

In this role your responsibilities would include:

• Leadership and architecture of a next-generation AI-enabled go-to-market system designed and built with the support of GTM engineers to radically enable our GTM teams particularly Sales and Trading.

• Ownership of end-to-end GTM operations designing and optimizing operating models across Sales Trading Marketing and revenue-adjacent teams to ensure clear ownership seamless handoffs and consistent execution across the full customer lifecycle.

• Sales and lead generation technology stack ownership. Plan procure maintain optimize and oversee the entire sales technology stack including Salesforce Airtable outbound sales tools research platforms (such as Pitchbook Rocket Reach and Crunchbase) and communication systems ensuring the ecosystem is efficient scalable and future-ready.

• CRM and data management mastery. Develop and maintain CRM systems and processes along with adjacent tools to ensure high data integrity usability and adoption. Streamline workflows automate where possible and ensure data is a strategic asset across all GTM functions.

• Strategic GTM analysis and reporting. Partner with Sales Marketing and executive leadership to establish and manage an operational cadence for forecasting pipeline reviews capacity planning and performance management. Build and maintain dashboards and reporting that provide clear visibility into GTM performance at both team and individual levels.

• Research and lead generation leadership. Strategize approaches to and lead a high-performing team of lead generation researchers continuously innovating to expand reach accelerate pipeline and improve lead quality.

• Intelligent lead analysis and optimization. Implement and manage lead scoring models routing logic and automation rules to maximize conversion efficiency and ensure the right opportunities reach the right teams at the right time.

• GTM planning and execution support. Partner with leadership on territory design coverage models capacity planning incentive alignment and campaign execution to support aggressive growth targets.

• Process improvement and innovation. Collaborate with Sales Marketing Trading and other GTM-adjacent teams to identify analyze and enhance GTM processes prioritizing efficiency scalability and reduction of technical and operational debt through automation and AI-enabled workflows.

• Sophisticated campaign management. Set up implement and analyze large-scale outbound sales campaigns continuously optimizing for impact conversion and ROI.

• Dynamic team leadership and coaching. Build lead and mentor the Revenue Operations team fostering a culture of accountability innovation and high performance while investing deeply in the development and retention of top talent.

Required Skills:

• 8 years of progressive experience in GTM revenue or sales operations with at least 2 years in a leadership role building and scaling a function and team.

• Proven success building and leading GTM or revenue operations within a high-growth startup or innovative financial services organization.

• Demonstrated experience operating across multi-functional GTM teams including Sales Marketing and customer-facing groups in complex environments.

• Deep expertise in Salesforce administration configuration and optimization with a strong understanding of CRM-driven GTM processes.

• Experience leveraging AI-enabled workflows and automation within GTM or revenue operations.

• Proficiency with outbound sales platforms CRM systems and reporting or business intelligence tools.

• Strong analytical capabilities with the ability to translate complex data into actionable insights for executive leadership.

• Hands-on experience driving process improvement automation and scalable GTM systems.

• Strong understanding of sales methodologies forecasting pipeline management and performance metrics.

• Proven people leader with a passion for mentorship talent development and building high-performance teams.

• Excellent communication and stakeholder management skills with the ability to influence across all levels of the organization.

• Systems thinker with the ability to design integrated solutions across people process and technology.

• Self-starter with a strong sense of ownership accountability and bias toward action.

• Growth mindset with a continuous drive to learn adapt and innovate.

Preferred Skills:

• Experience in a fintech marketplace or capital-markets-adjacent environment.

• Hands-on experience with Airtable for operational workflows and data management.

• Familiarity with advanced BI and data visualization tools such as Omni Tableau Looker or Power BI.

• Understanding of financial services regulations and compliance considerations within GTM motions.

• Experience supporting B2B GTM teams with complex multi-stakeholder sales cycles.

Compensation Benefits & Perks:

• Highly competitive salary commensurate with experience and contribution.

• Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan.

• Comprehensive 100% employer-paid health and dental premiums a health and personal spending account.

• If you are based in Vancouver enjoy a dedicated desk in our Vancouver BC HQ in the heart of downtown with a fridge stocked with healthy snacks and drinks an onsite gym and a gorgeous rooftop amenity.

• Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.

• An engaging social calendar including bi-weekly catered lunches bi-weekly Friday bar team workouts annual summer party and holiday party two onsite all-team retreats each year semi-annual team-building events and Hiive Womens Network events.

• Significant opportunities for growth into team leadership and management roles.

• Entrepreneurial culture and a small and dynamic team.

• Sponsorship immigration and relocation for exceptional candidates.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.

AI automated tools and applicant privacy notice:

As part of our recruitment and hiring process Hiive may use automated tools including artificial intelligence (AI) to assist in screening applications evaluating candidate qualifications and supporting interview processes. These tools are designed to support and inform human decision-making and are not used as the sole basis for any employment decision.

We may collect use and analyze personal information you provide in connection with your application including generating insights or inferences to assess job-related qualifications. This information is used for recruitment evaluation and compliance purposes in accordance with applicable law.

We take reasonable steps to evaluate and monitor our hiring tools and practices to promote fairness consistency and non-discrimination. Where required by applicable law - including in Ontario Quebec New York City Illinois and California - we conduct or rely on assessments such as bias audits honor rights related to automated decision-making and provide additional disclosures on request.

Depending on your location you may have certain rights with respect to your personal information and the use of automated processing including the right to request access to correction of or deletion of your information or to receive additional information about our data practices. We honor such rights where required by applicable law.

For accommodation requests or questions about this notice contact

Required Experience:

Director