Jr. Client Success & Communication Associate

About Us

Atom is an AI-native premium domain marketplace for startups and established businesses ready to secure a strong name build a stronger brand and move faster toward success. Our curated collection of world-class brandable domains combined with intelligent discovery makes finding the right domain fast and seamless while our platform supports the entire naming journeyfrom idea generation and research to testing trademark support and brand monitoring. As a fast-growing AI-first company at the intersection of technology branding and startups Atom offers a unique opportunity to gain hands-on experience working on real transactions and client interactions while learning directly from experienced operators. This is an ideal environment for someone early in their career who is motivated to develop strong communication and client management skills and grow quickly within a high-impact high-learning team.

The Role

As a Client Success Associate youll work directly with our Sales Director and broader team to guide clients through the domain acquisition process. This is aclient-facing communication-heavy rolethat requires strong writing sound judgment and attention to detail.

You will not just support salesyou will help shape client experience manage relationships and ensure deals move forward smoothly and professionally.

This is an ideal role for someone with2 years of experiencewho wants exposure to startups branding and high-value transactions.

What Youll Do

• Communicate directly with buyers and sellers via email and calls representing Atom professionally
• Guide clients through domain selection and acquisition decisions
• Support deal flow by coordinating with the Sales Director and internal team
• Manage and maintain relationships with domain sellers
• Assist in organizing and improving client communication processes
• Contribute to branding-related initiatives tied to domain sales

What Were Looking For

• 13 years of experience in client-facing account management or communication-heavy roles
• Exceptional written and verbal communication skills (clear thoughtful professional)
• Strong attention to detail and ability to manage multiple conversations at once
• Comfortable working in a fast-paced startup-style environment
• High ownership mindsetsomeone who follows through and takes responsibility
• Interest in startups branding or technology

Bonus:Experience in sales marketplaces or negotiation-based environments

Why This Role is Different

• Direct mentorship and training from experienced operators in the domain and branding space
• Exposure to real transactions founders and high-value decision-making
• Clear path to growth into Account Management Sales or Strategy roles
• A chance to build foundational skills in communication negotiation and client management

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance