Mid-Level Compliance Officer
Job Summary
Job Summary
We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 23 years
of experience to support daily compliance operations fraud monitoring and merchant due
diligence. The successful candidate will play a key role in ensuring adherence to internal
policies regulatory requirements and operational standards while supporting onboarding and
ongoing merchant monitoring processes.
Key Responsibilities
Fraud Monitoring & Transaction Review
Review previous days transactions to identify anomalies suspicious activity or
potential fraud patterns.
Verify settlements ensuring correct application of fees
Perform daily batch checks and reconcile transactions with settlement batches.
Conduct wallet load reconciliations
Manage BIN blocking and unblocking processes as required.
Merchant Compliance & Monitoring
Review merchant websites and assess online reputation (including customer reviews)
to confirm legitimacy and service delivery.
Conduct due diligence to ensure merchants meet compliance and risk standards.
Monitor merchant chargeback ratios and escalate where necessary.
Operational Support & Queries
Respond to daily merchant and internal queries via phone and email.
Process administrative updates including:
o Banking detail changes
o Business name or branding updates
o 3DS disablement requests
Provide support on chargeback-related queries and investigations.
Onboarding & KYC Verification
Liaise with clients and internal sales teams to collect required onboarding
documentation.
Perform KYC (Know Your Customer) verification in line with compliance policies.
Ensure secure storage and proper record-keeping of all documentation.
Submit completed applications for management approval.
Upon approval set up merchant accounts and onboarding systems.
Requirements
Minimum Requirements
23 years experience in compliance risk fraud monitoring or a related field.
Strong understanding of KYC AML and regulatory compliance principles.
Experience in payments fintech or financial services is advantageous.
High attention to detail and strong analytical skills.
Excellent communication and problem-solving abilities.
Ability to manage multiple tasks and meet daily operational deadlines.
Key Competencies
Analytical thinking and risk awareness
Strong organizational skills
Integrity and confidentiality
Customer service orientation
Ability to work independently and within a team
Benefits
- Exposure working for an International Company
- Fast- paced learning in a non-corporate environment
Required Skills:
Minimum Requirements 23 years experience in compliance risk fraud monitoring or a related field. Strong understanding of KYC AML and regulatory compliance principles. Experience in payments fintech or financial services is advantageous. High attention to detail and strong analytical skills. Excellent communication and problem-solving abilities. Ability to manage multiple tasks and meet daily operational deadlines. Key Competencies Analytical thinking and risk awareness Strong organizational skills Integrity and confidentiality Customer service orientation Ability to work independently and within a team
Required Education:
Minimum Requirements 23 years experience in compliance risk fraud monitoring or a related field. Strong understanding of KYC AML and regulatory compliance principles. Experience in payments fintech or financial services is advantageous. High attention to detail and strong analytical skills. Excellent communication and problem-solving abilities. Ability to manage multiple tasks and meet daily operational deadlines.