Program Manager II, Global Logistics, Exports Ops

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic tactical cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience combined with deep analytical capabilities and a keen sense of innovation to lead complex projects from conception to completion.

We are seeking a Program Manager to effectively manage the creation and enhancement of our supply chain and transportation this role you will scope large projects track project timelines and develop mechanisms for communicating status risk and business challenges. The ideal candidate must be adept at cross-team coordination project management and data analysis with a proven history of delivering results.

Key job responsibilities
- Manage and oversee various cross-functional programs ensuring successful delivery.
- Develop and refine program strategies effectively leading and motivating teams.
- Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics processes and systems preventing common project pitfalls.
- Identify and mitigate risks preventing them from escalating into major issues.
- Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
- Develop implement and oversee KPI reporting for a program portfolio ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: the team
GL Exports Network Operations team is responsible for the day-to-day North American operation for Amazon Global Logistics (AGL) overseeing operations at 15 Sort Centers (SC) and 60 Fulfillment Centers (FC) connected to over 35 carrier hubs throughout the country and abroad. We are also responsible for initiatives such as Speed New Lane Launches and standardization of Network Configuration within our network which help drive performance of Delivery Estimate Accuracy (DEA) Estimated Arrival Date (EAD) and reductions in Defects per Million Orders (DPMO). We serve as the key POCs for any operational element within our network.

- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Bachelors degree within last 12 months in Engineering Technology Science Operations Research Robotics Mathematics or related fields or a PhD and experience working for Amazon or any Amazon subsidiary or affiliate

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 66800.00 - 116800.00 USD annually