Site Records Manager

The MCS Group Inc. a certified Womens Business Enterprise is a nationally recognized provider of Litigation Support and Management Services. For more than four decades we have served law firms insurance companies corporations government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including eDiscovery facilities management records retrieval & analysis deposition services and back-office solutions to help increase productivity while reducing operational costs.

Job Duties
Establish implement and manage policies and procedures for the firms Records & Information
Management (RIM) program including responsibility for compliance centralized file inventory
retention retrieval destruction technology advancement training and continuous
improvement of the program.
Manage security and protection of organizational information by providing leadership and a
practitioners approach to the day-to-day operations of records program for a law firm with
multiple sites.
Advise employees at all levels to ensure proper maintenance receipt transmittal retrieval and
disposal of records as governed by local state and federal laws.
Understand the firms business and RIM objectives. Working closely with internal stakeholders
and external industry experts to analyze needs and trends. Identify shortfalls and create action
plans to address issues.
Develop and implement content/records management policy and procedures including both
physical and electronic documents images email etc.
Create firm wide RIM strategy. Champion the RIM program to Senior Management to heighten
their awareness of RIM as a key business resource. Communicate ROI and benefits of
implementation.
Manage with input and support from IT the firms RIM software platform and usage policies.
Work closely and effectively with senior management department and business group leaders
and IT to ensure the RIM system and programs are adhered to and maintained.
Develop implement and maintain a firm wide RIM training program. Communicate with key
stakeholders to proactively ensure organizational understanding compliance and
interrelationship of records and business processes.
Collaborate with legal counsel to update and maintain legal hold and ethical wall processes and
procedures.
Maximize profitability through the effective utilization of assets and resources.
Analyzes key performance indicators and prepare reports for appropriate management and
stakeholders to demonstrate the effectiveness of the RIM program.
Manages the recruitment selection orientation and retention of employees within the Records
Department.
Manages employee performance by coaching counseling and motivating employees to achieve
the highest levels of productivity and job satisfaction; participates in periodic and annual
performance and salary reviews; solves employee relations issues and participates in disciplinary
action.
Ensure timely completion of necessary administrative duties procedures and preparation of
monthly management reports as required.
Provide user support for RIM products.
Perform comprehensive detailed information gathering documentation and ownership of
problems issues and requests from initiation through resolution.

Required Experience:

Manager