Marketing Coordinator- On Site- Reno, NV

The Marketing Coordinator will assist in the continued development of the brand identity special event programming and marketing execution for Silver Legacy Eldorado and Circus Circus Reno. This role is responsible for planning and execution of events by partnering with food and beverage banquets gaming and Caesars Rewards. Responsible for assisting the Marketing Manager in all projects related to the successful planning coordination administration and execution of various marketing projects and activities. The Marketing Coordinator will be responsible for managing the marketing budget closing financial reporting and ensuring all marketing items are in line with our brand identity. This position will collaborate with Marketing Advertising and Social Media leadership to design programs that enhance the brand and drive incremental revenue.

• Coordinates and develop the planning operation and execution of all casino events including but not limited to Slot and Table Games tournaments giveaways floor-wide promotions and host events

• Plans develops and creates programs agendas collateral and services according to each events requirements; coordinates services for events such as catering signage displays special needs requirements printing and event security

• Guest relations as it involves interacting with guests during deployment of special events and promotions

• Assists the Marketing Manager and Director of Marketing in developing and adhering to operating budgets

• Assists in developing and implementing on and off property special events tournaments concerts and festivals for casino marketing purposes including obtaining applicable city permits

• Confers with Marketing staff to coordinate and assign event projects and details

• Assists Marketing department with property signage

• Input purchase requisition and check requests for special property events

• Responsible for proof reading Marketing collateral pieces; proof reading and approval of all mailers and promotional signage

• Responsible for maintaining accurate and thorough departmental records and reports in accordance to Internal Audit and Gaming Control Board rules

• Respond to guest surveys and inquiries through email and phone

• Monitors event activities to ensure compliance with applicable regulations and laws and resolves any problems that arise

• Management of property website. Includes coordination with corporate digital team.

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

• Gaming industry experience is preferred
• Marketing experience is preferred
• Must possess excellent communications and guest service skills
• Must be able to work a flexible schedule as required by business operations including nights weekends and holidays; shifts may change based on business needs
• Accurately perform all assigned job duties in a high-volume fast-paced environment under frequent time pressures
• Ability to obtain a valid state gaming license
• Experience managing insurance claims a plus
• High School diploma or equivalent
• Bachelors degree in related field and/or equivalent work experience preferred

ADDITIONAL REQUIREMENTS

• Office environment

• Work environment may include smoke and variable temperature lighting and noise levels

• Must be able to stand and walk for prolonged periods

• Must be able to complete tasks in an interruptive environment under time pressures

• Must be able to multi-task

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.