Customer Application Support Engineer

NXP Semiconductors

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Customer Application Support Engineer with 35 years of handson experience in Embedded Linux driver development and industrial embedded applications.

The ideal candidate has practical debugging skills strong Linux fundamentals experience with Yocto/Buildroot and the ability to work directly with customers to resolve technical issues and accelerate product development..

1. Customer Support & Issue Resolution

Provide frontline technical support for customer issues related to Linux BSP kernel bootloaders and driver integration.
Debug real-time issues across hardware kernel and applications.
Support customers through bringup validation and production phases.

2. Linux Build Systems & BSP Development

Work with Yocto Buildroot or similar Linux build frameworks.
Customize BSP layers tune root filesystems and optimize system boot times.
Integrate middleware libraries and system components for industrial applications.

3. Driver Development & HAL Integration

Develop modify and integrate Linux device drivers for peripherals such as:
- GPIO I2C SPI UART
- display drivers for HMI
- industrial I/O modules
Troubleshoot kernel-level issues and perform patching backporting and version upgrades.

4. Industrial Protocols & Connectivity

Support implementation of industrial communication protocols such as:
- Modbus CAN/CANopen Profibus Profinet EtherCAT OPCUA
Assist customers with protocol stack integration and performance optimization.

5. HMI & UI System Integration

Work with GUI frameworks such as Qt GTK or similar.
Enable display drivers touch interfaces and input subsystems.
Support rendering performance tuning and hardware-accelerated graphics.

6. Security & System Hardening

Support secure boot trusted execution environments and firmware authenticity.
Implement Linux security features:
- SSecure Key storage
- Vulnerability assessment & compliance
Enable secure communication protocols (TLS SSH IPsec).

7. Documentation & Training

Create application notes reproducible test cases and technical guides.
Conduct customer trainings and handson workshops.
Provide technical feedback to product and development teams.

Education

Bachelors or Masters degree in
- Electronics & Communication (ECE)
- Computer Science Engineering (CSE)
- Electrical Engineering (EE/EEE)

Soft Skills

Strong problem-solving ability and structured debugging approach.
Excellent customer communication and presentation skills.
Ability to manage multiple customer issues simultaneously.
Collaborative mindset with crossfunctional hardware software and QA teams.
High ownership and willingness to support field escalations.

Preferred (Nice to Have)

Experience with real-time Linux (PREEMPTRT).
Exposure to ARM CortexA/CortexM based SoCs.
Understanding of containerization (Docker) on embedded devices.
Experience with CI/CD tools for embedded workflows.
Familiarity with cybersecurity standards for industrial systems (IEC 62443).

More information about NXP in India...

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Required Experience:

We are looking for a Customer Application Support Engineer with 35 years of handson experience in Embedded Linux driver development and industrial embedded applications. The ideal candidate has practical debugging skills strong Linux fundamentals experience with Yocto/Buildroot and the ability to wo...