Senior Operations Specialist, Supply Risks & Compliance

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Regulations across our markets are evolving fast - from food safety rules to language requirements vehicle registrations contract model changes and more. Every new requirement impacts courier supply: conversion rates time-to-convert churn and forecasting becomes harder.

As our Supply Risks & Compliance Senior Specialist you will connect the dots between regulatory changes and our courier supply reality. Youll partner closely with the teams implementing new compliance requirements assess risk early translate impact into clear assumptions and help our Supply teams prepare for whats coming. Your work will keep our growth predictable our teams aligned and our supply resilient.

What youll be doing

• Monitor compliance and regulatory changes across North region markets and assess their impact on courier supply including acquisition conversion and activation.
• Quantify supply risks: conversion shifts time-to-convert CAC implications pool health churn patterns and forecasting uncertainty.
• Partner with cross-functional teams (Legal Compliance Operations Marketing Finance) as well as external partners such as temporary agencies in Sweden to ensure supply considerations shape implementation plans.
• Facilitate timely escalations to markets and senior stakeholders with clear risk framing and recommended actions.
• Build assumptions for impact on KPIs budgets workload and acquisition plans; align with Supply teams on timelines and mitigation strategies.
• Prepare structured briefs and playbooks that translate regulatory changes into clear operational steps for Supply.
• Track the execution of compliance-driven changes and evaluate their real-world impact on supply predictability and performance.

Our humble expectations

Must-haves

• 3-5 years of experience in Operations Growth or Supply roles where change or regulatory shifts influenced performance.
• Strong analytical skills - able to interpret performance metrics quantify impact and support short- to mid-term forecasting.
• Experience building simple operational models or forecasting frameworks that translate regulatory or funnel changes into expected business outcomes.
• Ability to connect technical/legal changes to operational consequences for funnel health churn or forecasting accuracy.
• Confident communicator who can align stakeholders across functions (Legal Compliance Ops Marketing).
• Experience preparing structured recommendations risk assessments or impact briefs for senior stakeholders.
• Comfortable working with ambiguity: can bring structure to unclear tasks work with incomplete information and adapt as requirements evolve.
• Familiar with modern tools including the practical use of AI or GPT-based assistants to improve speed structuring or analysis.
• Fluent in English (written and spoken) and full professional proficiency in Swedish.

Nice to have

• Exposure to multi-country operations or markets with frequent regulatory change.
• Familiarity with courier onboarding or supply acquisition funnels.
• Experience working with dashboards or data tools (Looker Tableau Data Studio SQL basics).
• Background collaborating with Legal Compliance or Policy teams.

Next steps

If this sounds like the right challenge wed love to meet you. Apply now and please submit your application and resume in English!
The process includes conversations with the talent acquisition partner hiring managers and a practical assignment focused on structuring risk and impact and a final cross-functional discussion.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.