Warranty Administrator Supervisor

Fields Land Rover of Lake Bluff is seeking a positive team member to join our dynamic dealership to provide a luxury experience for both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. This position is in a new high-volume facility thats climate controlled.

Being family owned andoperated our culture and standards that define our day-to-day beliefs encompass our Fields Five Safety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization

Responsibilities

Workforce & Schedule Management

• Direct departmental scheduling and monitor attendance to ensure optimal coverage.
• Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
• Oversee accurate payroll submissions and administrative reporting.

Leadership & Team Development

• Serve as the primary lead providing daily mentorship guidance and training.
• Foster a collaborative environment where team members feel supported and accountable.
• Lead departmental meetings and act as the bridge between staff and upper management.

Operational Oversight

• Implement safety protocols and identify areas for process improvement.
• Manage departmental resources supplies and equipment.
• ExecuteQuarterly Internal Warranty Auditsand monitor key performance metrics.

Hiring & Compliance

• Assist in the hiring onboarding and training of new talent.
• Ensure all team actions comply with company policy and professional standards.

Qualifications

• Experience:Previous experience in anAutomotive Dealershipand proficiency withCDKare required.
• Jaguar/Land Roverexperience is a plus!
• Knowledge:Warranty experience and general accounting knowledge are highly preferred.
• Technical Skills:Proficiency in Microsoft Office Suite.
• Soft Skills:Exceptional attention to detail and a team-first mentality.

What We Offer

Medical Dental Vision Short- and Long-Term DisabilityPaid Basic Life Insurance 401(k) Plan Personal Time OffPaid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services.