Vice President Operations Managed UK (12 Month FTC)
Job Summary
About the role
Are you a visionary hospitality leader with extensive experience in Regional or Cluster Management operating at both a strategic and hands on level with a passion for operational excellence and strategic impact
Accor is seeking a Vice President of Operations (VPOM) for our Managed Hotels in the UK & Ireland on a 12 month fixed term this senior leadership role you will oversee a dynamic portfolio of approximately 35 properties driving top-line performance enhancing operational quality and ensuring alignment with Accors global strategy and brand standards.
This is an opportunity to shape performance at scale guide General Managers and represent Accors interests with key stakeholders and hotel owners. Youll be at the forefront of transforming guest experience optimizing financial outcomes and championing innovation across the region.
Key Responsibilities
Operational Leadership
- Lead mentor and support hotel General Managers to meet brand and performance objectives.
- Drive operational consistency service excellence and compliance with Accors standards and policies.
- Ensure implementation of guest-centric strategies to elevate the customer experience.
Financial Performance
- Drive budget planning and performance reviews with GMs and owners representatives.
- Oversee and support top-line strategy execution (sales marketing pricing revenue management).
- Optimize profitability and operational efficiency across the hotel portfolio.
Stakeholder Management
- Act as the key liaison between Accor and hotel owners nurturing long-term partnerships.
- Guide property development renovations and CAPEX initiatives with owners representatives.
- Represent Accor in key business discussions and local networks.
Team & Talent Leadership
- Recruit coach and develop hotel leadership teams.
- Champion HR initiatives and people transformation across the portfolio.
- Partner with T&C teams to build robust leadership pipelines and performance management practices
Qualifications :
Qualifications & Experience
- Degree in Business Hospitality or a related field.
- Significant experience in hotel operations sales or multi-property management.
- Strong commercial acumen with a solid grasp of financial topline and operational metrics.
- Proven success in managing owner relationships and navigating complex stakeholder environments.
Key Competencies
- Inspirational leadership with excellent communication and negotiation skills.
- Strategic thinker with the ability to drive change and foster innovation.
- Strong understanding of the hospitality market in the UK & Ireland.
- Ability to build business partnerships and manage multi-brand operations
Additional Information :
Here are some of the benefits you will enjoy when in role:
- Private Medical Insurance
- Pension
- Our extensive range in salary sacrifice schemes
- Discounts and complimentary hotel stays
Join us to discover the rest we look forward to receiving your application!
Remote Work :
No
Employment Type :
Full-time
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do fostering authentic and meaningful connections, and c ... View more