Lead End-User Technologies
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Who is Sonar
Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable secure and maintainable.
Integrating seamlessly with Claude Code Codex Cursor GitHub Copilot Gemini and Devin we help over 75% of the Fortune 100 build trusted reliable compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia Mastercard NASA Deutsche Bank and Ford Motor Company count on us to provide independent explainable consistent review and governance of their AI-generated code via products like:
SonarQube: The worlds leading AI code review and verification platform.
SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin Bochum Dubai Geneva London Singapore Tokyo and Washington D.C. We move with a mindset we call CODE:
Committed to our customers and community.
Obsessed with quality.
Deliberate in our decisions.
Effective as one team.
With over $400M in revenue and profitable fast-paced growth we are building the backbone of the AI software revolution. If youre hungry to have an impact want to build at a fast pace and ready to work at the forefront of AI we want to hear from you.
The Impact You Will Have:
What You Will Do Daily:
Perform hands-on end-user support and endpoint engineering work across identity management endpoint security tooling enterprise communications suite and service desk software
Distribute and clarify daily work assignments for the squad ensuring team members understand task priorities scope and expected outcomes
Identify and remove obstacles that are slowing the squads execution whether that means unblocking a stalled ticket escalating to the right team or jumping in to pair on a difficult issue
Support squad members in decision-making by providing context answering technical questions and helping them think through ambiguous situations rather than dictating solutions
Triage and prioritize incoming requests during US business hours acting as the operational point of contact for the squad
Contribute to agenda preparation and operational reporting for the Manager surfacing risks blockers and status updates so the global team stays aligned
Maintain and improve endpoint configurations onboarding/offboarding workflows and device management processes across Windows macOS and Linux (Ubuntu) endpoints
Ensure compliance-related controls within the EUT scope (ISO 27001 SOC2) are followed during daily operations flagging gaps to the Manager
The Experience You Will Need:
5 years of hands-on experience in end-user technologies endpoint engineering desktop support or IT operations
Demonstrated experience in a team lead senior technician or senior analyst capacity where you coordinated work across a small team while still performing hands-on technical work
Strong working knowledge of enterprise identity management endpoint security and zero trust networking tooling experience with platforms such as JumpCloud CrowdStrike CyberArk or Cloudflare is preferred
Multi-OS proficiency: comfortable managing and troubleshooting Windows macOS and Linux (Ubuntu) endpoints in a corporate environment
Experience with ITSM platforms (ServiceNow preferred) for incident request and change management workflows
Familiarity with compliance frameworks (ISO 27001 SOC2) and how they apply to endpoint and identity management
Clear communicator who can translate technical details into plain language for end users and summarize operational status for leadership
Comfortable working in a globally distributed team across time zones with the confidence to own operational decisions and drive escalations independently
A genuine interest in growing as a people leader you want to develop skills in coaching delegation and team health not just technical depth
Why You Will Love It Here:
Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!).
Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains.
We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai India Japan and Australia operate fully remotely.
We have a growth mindset. We love learning and believe continuous education is critical to our an ever-changing industry new skills are necessary and were happy to help our team acquire them.
As the leader in our field our products and services are as strong as our internal team members.
We embrace transparency with regular meetings cascading messages and updates on the growth and success of our organization.
Benefits of Working with Sonar:
Flexible comprehensive employee benefit package.
We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date) with additional time provided for sickness life events and holidays.
We offer an exciting 401(k) plan that has a 4% match fully vested on day one of participation.
Fully paid parking in the heart of downtown Austin Texas.
Global workforce with employees in 20 countries representing 35 unique nationalities.
We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.
Monthly catered events and team events
We value diversity equity and inclusion
At Sonar we believe that our diversity is our strength. We are a global company that values and respects different backgrounds perspectives and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
If you need any accommodation please reach out to us at emailprotected.
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
We do not currently support visa candidates in the US.
Applications that are submitted through agencies or third party recruiters will not be considered.
About Company
Bad code is risky business. AI-generated or written by humans, Sonar ensures top-tier code quality & security. Protect your organization from bugs and vulnerabilities that jeopardize customer trust, damage your reputation, and undermine developer experience.
